William Ryan
Johns Creek,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager*, Critical Care Transport Team
Children's Healthcare Of Atlanta
12.2021 - Current
- Direct day-to-day administrative and operational functions for a Pediatric Critical Care transport team, providing guidance and leadership to over 70 employees across several different disciplines.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Responsible for maintaining a fleet of 9 critical care ambulances and 2 rotor aircraft, ensuring that we are adhering to all state and local regulations.
- Recruit and hire all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Maintain and manage schedules to help ensure optimal clinical coverage
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Create and maintain budgets to help meet hospital goals.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Respiratory Care Manager
Northeast Georgia Health System Inc.
11.2019 - 11.2021
- Recruit, hire and train all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Direct day-to-day administrative and operational functions for 200-bed facility and 50 bed rural facility, providing guidance and leadership to over 60 employees.
- Managed patient caseloads by assigning appropriate staff members based on skills and expertise, ensuring optimal care delivery to each individual.
- Established a mentorship program for new respiratory therapists, fostering a supportive work environment and promoting professional growth opportunities.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Developed and implemented new policies to increase the acuity of patients kept in the ICU.
- Created and maintained budgets to help meet hospital goals.
- Served as liaison between the Respiratory Care Department and other hospital units, fostering strong relationships and communication channels.
- Managed a team of respiratory therapists, ensuring high-quality care and adherence to professional standards.
- Monitored budgetary expenditures for the Respiratory Care Department, identifying opportunities for cost savings without compromising patient care quality.
Critical Care Transport Team
Children's Healthcare of Atlanta
03.2016 - Current
- Worked as Shift Commander to help facilitate communication between the transport team, all Pediatric units, ground and flight dispatch, management and patient placement
- Provide family centered care for pediatric patients up to the age of 21 requiring transfer to Children's Healthcare of Atlanta, from throughout the state of Georgia by ground or air
- Initiate care based on patient need by conducting a thorough patient assessment, monitoring vital signs, providing airway and ventilator management, nebulizer treatments, and obtaining blood samples.
- Coordinate with Physician and patient placement to guarantee the best plan of care
- Responsible for maintaining all equipment on Ambulance, including Ventilators, cardiac monitors, suction machines, blenders and compressors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Critical Care Transport Respiratory Therapist
Florida Hospital for Children
01.2012 - 03.2016
- Provide family centered care for pediatric patients up to the age of 21 requiring transfer to Florida Hospital for Children, a Magnet awarded hospital, from throughout the state of Florida by ground or air
- Initiate care based on patient need by conducting a thorough patient assessment, monitoring vital signs, providing airway and ventilator management, nebulizer treatments, and obtaining blood samples
- Worked as Shift Supervisor to help facilitate communication between the transport team, all Pediatric units, ground and flight dispatch, management and patient placement
- Coordinate with Physician and patient placement to guarantee the best plan of care
- Facilitate communication between the transport team, all Pediatric units, ground and flight dispatch, management and patient placement
- Assist in all pediatric care units as respiratory staff until transport is warranted
Respiratory Therapist Shift Supervisor
Florida Hospital for Children
07.2011 - 01.2012
- Supervised and managed the daily activities of respiratory clinical team
- Created daily staff assignments that ensured safe patient care
- Supervised 10-15 therapists in providing excellent patient care
- Evaluated and treated patients admitted to the Pediatric Intensive Care Unit, Emergency Department, Progressive Care, and Pediatric floor units
- Managed conventional ventilators, oscillators, oxygen devices, nitric oxide delivery, and heliox administration
- Inserted and managed arterial lines
- Performed intubations and extubations
- Preceptor for all new employees and students to all pediatric care units
Registered Respiratory Therapist
Arnold Palmer Children's Hospital
05.2007 - 05.2012
- Evaluated and treated patients up to the age of 21 admitted to this Level 1 Trauma Center, including the Emergency Department, Pediatric Intensive Care Unit, Cardiovascular Intensive Care Unit, Progressive Care, and Floor care units
- Managed conventional ventilators, Oscillators, oxygen devices, nitric oxide delivery and heliox administration
- Inserted and managed arterial lines
- Member of the Critical Care transport team
- Performed arterial punctures for blood gases, intubations, and extubations
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
Education
Bachelor of Science - Respiratory Therapy
Liberty University
Lynchburg, VA02-2026
Associate of Science - Respiratory Therapy
Seminole State College
Sanford, FL2007
Skills
- Problem-solving
- Team leadership
- Operations management
- Employee relations and conflict resolution
- Process improvement
Certification
- Georgia Registered Respiratory Therapist
- ACLS Advanced Cardiac Life Support
- PALS - Pediatric Advanced Life Support
- NRP - Neonatal Resuscitation Program
- PFCCS-Pediatric Fundamental Critical Care Support
- Air Medical Crew Core Curriculum
Affiliations
NBRC, National Board for Respiratory Care
AARC, American Association for Respiratory Care
Military Experience
- United States Marine Corps, 1983-1987. Military Police
Timeline
Operations Manager*, Critical Care Transport Team
Children's Healthcare Of Atlanta
12.2021 - Current
Respiratory Care Manager
Northeast Georgia Health System Inc.
11.2019 - 11.2021
Critical Care Transport Team
Children's Healthcare of Atlanta
03.2016 - Current
Critical Care Transport Respiratory Therapist
Florida Hospital for Children
01.2012 - 03.2016
Respiratory Therapist Shift Supervisor
Florida Hospital for Children
07.2011 - 01.2012
Registered Respiratory Therapist
Arnold Palmer Children's Hospital
05.2007 - 05.2012
Bachelor of Science - Respiratory Therapy
Liberty University
Associate of Science - Respiratory Therapy
Seminole State College
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