William Sandercock

Ed Staub & Sons Petroleum / Fast Break

Klamath Falls

02.2018 - Current

Led a team of 9-15 employees, overseeing daily operations and ensuring efficient workflow.
Managed inventory levels, coordinating shipments and product displays.
Addressed customer inquiries and resolved complaints effectively.
Developed employee schedules, aligning staffing with business needs.
Trained and mentored staff on customer service and sales techniques.
Supervised daily operations of retail store, ensuring smooth workflow.
Implemented store policies and procedures to enhance efficiency.
Conducted regular audits of cash registers and financial transactions.
Collaborated with vendors to maintain product quality and availability.
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Built and maintained strong working relationships with team members.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Hired and trained positive, enthusiastic employees to boost talents of retail team.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Analyzed financial data to identify areas of improvement or cost savings opportunities.
Conducted regular meetings with staff members to discuss performance issues or new initiatives.
Delegated work to staff, setting priorities and goals.