William Sanker
O’Fallon ,MO
Summary
Enthusiastic Usher successful at managing security, maintenance and cleaning operations. Industrious and energetic with skill in quickly completing diverse tasks, Responsible Ticket Taker offering expertise. Skilled multitasker adept in conflict resolution. Attentive and personable employee and coworker.
Overview
38
38
years of professional experience
Work History
Usher
The Factory
Chesterfield, MO
12.2021 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
Crowd Management
Family Arena
St Charles, MO
09.2018 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Helping people get safety into the building thru metal detectors and keeping all patrons safe
- Being a positive representative for the venue and a welcoming presence
Security
Hollywood Casino Amphitheater
Maryland Heights, MO
06.2015 - 10.2018
Greetings guests
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assembly Line Worker
General Motors Co
Wentzville, MO
05.1985 - 05.2015
Performed multiple jobs throughout my 30 years before my retirement
Education
Bachelor of Arts - Sports And Entertainment Management
Fontbonne University
St Louis, MO12.2007
Skills
- Hospitality Service Expertise
- Patron Relations
- Ticket Authenticity Verification
- Seating Dispute Resolution
- Security Awareness
- Problem Sensitivity
- Guest Seating
- Patron Directions
- Security Screening
- Patron Support
Timeline
Usher
The Factory
12.2021 - Current
Crowd Management
Family Arena
09.2018 - Current
Security
Hollywood Casino Amphitheater
06.2015 - 10.2018
Assembly Line Worker
General Motors Co
05.1985 - 05.2015
Bachelor of Arts - Sports And Entertainment Management
Fontbonne University
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