William Sapel
Plattsburgh,NY
Summary
Multi-tasking manager with expert team leadership, planning and organizational skills built during successful career. Train employees to independently handle daily functions and meet customer needs. Successful 40 year career in the retail sector.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Ambulance Operator
Morrisonville Schuyler Falls Volunteer Ambulance
03.2010 - 03.2023
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Maintained flexible availability to accommodate on-call hours.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Earned and maintained necessary certifications.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Medical Transportation Driver
We Care Tranport
01.2017 - 10.2018
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Achieved daily preparation for vehicle inspections prior to travel.
- Participated in annual training to maintain NY commercial driver's license certification for medical transport.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Earned and maintained necessary certifications.
- Documented and reported mechanical issues to appropriate service personnel.
Grounds Maintenance Crew
Riverside Cemetary
04.2014 - 10.2016
- Used trimmers and chainsaws for grounds maintenance, brush clearing.
- Pruned shrubs and low trees to improve growth habit or remove damaged branches.
- Prepared soil for planting and sowing.
Convenience Store Owner
Southside Grocery / Bill's Mini Mart
11.1986 - 03.2014
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Was involved hands on in all phases of operating an independently owned business.
Convenience Store Manager
Bob's Mini Mart
07.1978 - 11.1986
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Department Manager
K Mart Corporation
01.1975 - 07.1978
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree - Engineering Technology
Canton ATC
Canton,NY06.1973
High School Diploma -
Plattsburgh High School
Plattsburgh, NY06.1972
Skills
- Store Opening and Closing Procedures
- Multitasking and Organization
- Policies and Procedures
- Medical Emergency Response
- Customer Service
- First Responder Training
- Merchandising
- Ambulance Transport
- Inventory Management
- Patient Moving and Lifting
- Dispatch Communication
- EMT Support
Certification
- EVOC - Emergency Vehicle Operators Course
- CPR - Cardiopulmonary Resuscitation
- DMV - Multiple vehicle endorsements
Snowmobiling, bowling, home improvement
Love to snowmobile with friends during the winter months, continue to bowl on a five man team on a weekly basis, enjoy working around my home maintaining and beautifying.
Timeline
Medical Transportation Driver
We Care Tranport
01.2017 - 10.2018
Grounds Maintenance Crew
Riverside Cemetary
04.2014 - 10.2016
Ambulance Operator
Morrisonville Schuyler Falls Volunteer Ambulance
03.2010 - 03.2023
Convenience Store Owner
Southside Grocery / Bill's Mini Mart
11.1986 - 03.2014
Convenience Store Manager
Bob's Mini Mart
07.1978 - 11.1986
Department Manager
K Mart Corporation
01.1975 - 07.1978
No Degree - Engineering Technology
Canton ATC
High School Diploma -
Plattsburgh High School
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