Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

William Schwarting

Pocatello,ID

Summary

Dynamic professional with extensive experience in operational management at Ross Dress for Less. Proven track record in staff training and development, enhancing team performance and customer satisfaction. Skilled in scheduling and policy enforcement, with a strong focus on quality control and relationship building. Committed to fostering a safe and efficient work environment.

Results-driven management professional with strong focus on team collaboration and achieving outcomes. Skilled in conflict resolution, operational oversight, and adapting to changing needs. Known for reliability, leadership, and effective communication, driving team success and operational efficiency.

Professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Back up Manager on Duty

Ross Dress for Less
04.2021 - Current
  • Supervised daily operations to ensure optimal service delivery and guest satisfaction.
  • Trained and mentored staff to enhance team performance and operational efficiency.
  • Trained employees in essential job functions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.

Night Manager

The Meadows Assisted Living Center
07.2013 - 10.2019
  • Supervised nightly operations to ensure seamless service delivery and guest satisfaction.
  • Trained and mentored team members on best practices for customer engagement and operational efficiency.
  • Developed and implemented staff schedules to optimize coverage during peak hours.
  • Monitored inventory levels and coordinated with suppliers to maintain stock availability.
  • Conducted nightly audits to ensure compliance with safety standards and operational procedures.
  • Maintained meticulous records of nightly operations, aiding in smooth transition between shifts.
  • Reduced incident rates at property with rigorous enforcement of safety protocols and regular security checks.

EMT-Basic

SALMON EMTs
01.2007 - 03.2011
  • Assessed patient conditions through monitoring vital signs and symptoms.
  • Provided basic life support techniques in emergency situations.
  • Assisted in lifting and transporting patients to medical facilities.
  • Maintained cleanliness and organization of emergency equipment and supplies.
  • Collaborated with healthcare professionals for effective patient care delivery.
  • Documented patient information and treatment protocols accurately in reports.
  • Participated in ongoing training to enhance emergency response skills.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.

Education

Welding, Highschool Diploma

Job Corps
Nampa, ID
08-2001

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Policy enforcement
  • Training and mentoring
  • Decision-making
  • Documentation and reporting
  • Attention to detail
  • Verbal and written communication
  • Relationship building
  • Analytical thinking
  • Coaching and mentoring
  • Conflict resolution
  • Quality control
  • Risk management

Certification

  • EMT - Emergency Medical Technician
  • PT - Phlebotomy Technician
  • CMA - Certified Medication Aide
  • CNA - Certified Nurse Assistant

Languages

English

Interests

  • Music
  • Exploring various forms of art, such as painting, graphic design, and playing guitar, to nurture creativity and personal growth
  • Crafting and DIY Projects
  • Volunteering at local animal shelters and rescue organizations

Timeline

Back up Manager on Duty

Ross Dress for Less
04.2021 - Current

Night Manager

The Meadows Assisted Living Center
07.2013 - 10.2019

EMT-Basic

SALMON EMTs
01.2007 - 03.2011

Welding, Highschool Diploma

Job Corps