William Seavey
Haverhill,MA
Summary
I Excel working with others to bring out there full abilities and maximize efficiency. Experienced working with many Business owners and can problem solve how to best fit there needs for the best outcomes. Proficient with online programs and have high numerical literacy. And Incredible customer service with ability to resolve conflicts and retain customer satisfaction.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Chris's Pizza Box
Newton, NH
02.2022 - Current
- Identified opportunities for process improvement within the customer service department.
- Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
- Worked closely with supervisors to ensure that tasks were completed according to high standards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Ice Cream Server
Carter's Ice Cream
Haverhill, MA
03.2022 - 11.2024
- Operated cash register and handled financial transactions with accuracy.
- Participated in team meetings to discuss sales targets, performance improvements, and customer feedback.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Managed time effectively during peak hours to minimize customer wait times.
Event Manager
Craft Haverhill
Haverhill, MA
06.2020 - 07.2024
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved conflicts among team members in a professional manner.
- Fostered an environment where teamwork was encouraged and collaboration was valued.
- Provided guidance and coaching to team members on how to improve their job performance.
Amazon FBA Manager
Sager Kaul
Haverhill , MA
10.2023 - 02.2024
- Assigned work and monitored performance of project personnel.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established processes to ensure efficient workflow throughout the organization.
Education
BBA - Business Management
Merrimack College
North Andover, MA05-2026
Skills
- Proficient in Microsoft Excel
- Operations management
- Clear communication
- Adaptable
- Customer service
- Flexible
- Leadership
- Financial management
- Vendor management
- Complex Problem-solving
- Conflict resolution
- Strong math skills
Volunteering
- Haverhill Chamber of Commerce
- L'Ache Boston North
Timeline
Amazon FBA Manager
Sager Kaul
10.2023 - 02.2024
Ice Cream Server
Carter's Ice Cream
03.2022 - 11.2024
Delivery Driver
Chris's Pizza Box
02.2022 - Current
Event Manager
Craft Haverhill
06.2020 - 07.2024
BBA - Business Management
Merrimack College
Similar Profiles
Brock TiceBrock Tice
Pizza Delivery Driver at Jims Pizza BoxPizza Delivery Driver at Jims Pizza Box
ROCK GURUNGROCK GURUNG
Pizza Maker at Fire Box PizzaPizza Maker at Fire Box Pizza
Landyn MealeyLandyn Mealey
Delivery Driver at Pizza BoxDelivery Driver at Pizza Box