Proven to enhance customer satisfaction and efficiency, notably at Estrella Estates Gracious Retirement Living, by streamlining service operations and addressing client needs with a strong focus on cleanliness and professional appearance. Leveraged multitasking and customer service skills to improve table turnover and installation project timelines, demonstrating a commitment to excellence and teamwork.
Overview
1
1
year of professional experience
Work History
Food Waiter
Estrella Estates Gracious Retirement Living
02.2024 - Current
Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Cable Installer
Aspen Technologies
06.2023 - 07.2023
Improved customer satisfaction by providing efficient and professional cable installation services.
Maintained professional appearance at all times while working on-site representing the company brand positively.
Enhanced system performance for clients by conducting thorough testing and troubleshooting of cable connections.
Actively participated in routine meetings to discuss progress updates, ongoing challenges, solutions, best practices sharing among teammates.
Demonstrated flexibility when faced with changes in scheduling or project scope to meet client needs efficiently without compromising quality results.
Collaborated with team members to complete large-scale installation projects within tight deadlines.
Reduced installation errors by carefully following guidelines and best practices for cable placement and connection.
Streamlined the installation process through effective communication with supervisors, and other team members as needed.