William Sherman
Raeford,NC
Summary
Skilled leader and problem-solver with a successful track record overseeing work. Master Technician experienced in resolving mechanical issues, demonstrating superior work ethic, mechanical knowledge, and providing excellent customer service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Heavy Equipment Mechanic/HVAC
DA Defense Logistics HQ
Fort Liberty, NC
12.2023 - Current
- Diagnosed and repaired faults on a diverse fleet of military vehicles consisting of HMMWV, LMTV, FMTV, HEMTT, LHS, PLS, and MATV models.
- Proficient in diagnosing and repairing different models of GSE equipment, such as MTRCS.
- Trained co-workers on how to use specialized tools and equipment.
- Performed complex diagnostic tests on vehicles and equipment to identify and resolve mechanical and electrical issues.
- Assumed lead role in HVAC projects.
Heavy Equipment Mechanic
Vectrus
Fort Liberty, NC
10.2023 - 12.2023
- Repaired engines, transmissions, hydraulic systems, brakes, and other components on various models of HUMMWV.
- Read and understood technical drawings, schematics, and manuals in order to make accurate repairs.
- Provided technical assistance to other mechanics when needed.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Supervisor/Lead Mechanic
Advanced Services
Fayetteville, NC
12.2008 - 10.2023
- Scheduled and assigned work activities for the service team based on work priority.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance.
- Provided troubleshooting, diagnosis, and servicing for automobile HVAC systems.
- Created new strategies for improving customer service standards within the organization.
Wheeled Vehicle Mechanic (91B)
L.S.I.
Fort Bragg, NC
12.2007 - 12.2008
- Troubleshot and repaired faults on a wide range of military vehicles including HMMWV, LMTV, FMTV, HEMTT, and PLS models.
- Read and followed technical documentation to complete accurate repairs to government specifications.
- Assisted other mechanics in performing complex repairs when needed.
- Completed standard inspections to assess wear and damage to vehicles.
Supervisor/Lead Technician
Sherman's Garage
Fayetteville, NC
10.2002 - 12.2007
- Explained estimates and determined repair timelines to manage customer expectations.
- Responded to customer telephone calls, emails, and in-person requests for assistance.
- Implemented tracking systems to monitor parts inventory.
- Directed and supervised a team of employees in daily operations.
- Streamlined workflow processes, reducing project completion times.
Automotive Technician
Sherman's Garage
Fayetteville, NC
10.1995 - 10.2002
- Performed complex diagnostic tests on vehicles to identify and resolve mechanical, electrical and computer-related issues.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses to enhance knowledge base.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Education
Automotive Fuel System Certificate - Automotive Technology
Fayetteville Technical Community College
Fayetteville, NC12-1998
Automotive Electrical Certificate - Automotive Technology
Fayetteville Technical Community College
Fayetteville, NC12-1998
Refrigeration Certificate - Refrigeration Technology
MACS
Lansdale, PA01-1997
High School Diploma -
Pine Forest High School
Fayetteville, NCSkills
- ASE certified master mechanic
- Excellent troubleshooting and diagnostic skills
- 20 years of diesel engine repair
- Electrical diagnosis and repair
- 18 years of supervisory experience
- Overseeing garage operations
- Automotive & commercial HVAC
- Regularly attend training seminars to learn new repair techniques
Certification
EPA 608 certification
EPA 609 certification
ASE master certification
Timeline
Heavy Equipment Mechanic/HVAC
DA Defense Logistics HQ
12.2023 - Current
Heavy Equipment Mechanic
Vectrus
10.2023 - 12.2023
Supervisor/Lead Mechanic
Advanced Services
12.2008 - 10.2023
Wheeled Vehicle Mechanic (91B)
L.S.I.
12.2007 - 12.2008
Supervisor/Lead Technician
Sherman's Garage
10.2002 - 12.2007
Automotive Technician
Sherman's Garage
10.1995 - 10.2002
Automotive Fuel System Certificate - Automotive Technology
Fayetteville Technical Community College
Automotive Electrical Certificate - Automotive Technology
Fayetteville Technical Community College
Refrigeration Certificate - Refrigeration Technology
MACS
High School Diploma -
Pine Forest High School
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