William Shober
Green Bay,WI
Summary
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Picker/Packer
Express Employment Professionals
05.2024 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Temp Worker
Express Employment Professionals
03.2024 - 05.2024
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Customer Service Representative
Kwik Trip
03.2023 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered prompt service to prioritize customer needs.
Automotive Service Technician
Walmart
12.2017 - 05.2023
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
- Maintained accurate records of time and materials required to perform repairs and service.
- Demonstrated commitment to quality control by adhering closely to manufacturer specifications during all service procedures.
- Boosted revenue through upselling additional services after careful evaluation of each client''s unique needs.
- Repaired and replaced worn and damaged components.
Education
High School Diploma -
Lakeland Union High School
Minocqua, WI05.1995
Skills
- Pallet Jack Operation
- Order Accuracy
- Warehouse Safety
- Packing Efficiency
- Shipping and receiving
- Loading and unloading
- Stock replenishment
- Product Packaging
Timeline
Picker/Packer
Express Employment Professionals
05.2024 - Current
Temp Worker
Express Employment Professionals
03.2024 - 05.2024
Customer Service Representative
Kwik Trip
03.2023 - 03.2024
Automotive Service Technician
Walmart
12.2017 - 05.2023
High School Diploma -
Lakeland Union High School
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