William Siddon
Jacksonville
Summary
Dynamic Field Service Technician with extensive experience at Vertiv, excelling in electrical troubleshooting and equipment maintenance. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Committed to safety protocols and regulatory compliance, consistently delivering high-quality results in challenging environments. Strong mechanical aptitude and a positive attitude drive successful project outcomes.
Overview
6
6
years of professional experience
Work History
Field Service Technician
Vertiv
Westerville
03.2024 - Current
- Travel to jobsites for repairs/remediation on various pieces of equipment.
- Inspect and document installed equipment.
- Maintain good relations between all trades working in conjunction.
- Follow all company and site protocols.
- Understanding electrical circuits and hazards.
- Completing proper LOTO procedures prior to working on energized equipment.
- Understanding Ohm's Law.
- Inspect PPE daily.
- Keep certifications instated and up to date.
- Work as a team or solo to complete job tasks.
- Document hours and expenses.
Pest Control Technician
Turner Pest Control
Jacksonville
07.2023 - 03.2024
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
- Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
- Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
- Met with customers at residences and places of business to check on pest and rodent situations.
- Fostered customer safety by cleaning and removing pesticides after application.
- Identified potential entry points for pests and sealed them off with caulking or other materials.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
- Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
- Reviewed reports on pest-ridden areas and determined appropriate course of treatment.
- Collaborated with sales teams to provide estimates and recommendations for pest control services.
- Utilized appropriate protective gear and equipment during application.
- Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
- Participated in ongoing training to stay current with new pest control techniques and safety protocols.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
- Educated clients on pests and methods of removal.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
- Utilized Integrated Pest Management (IPM) strategies to minimize the environmental impact of pest control measures.
Electrician
Momentum Solar
Jacksonville
08.2021 - 03.2023
- Connected wires to circuit breakers and transformers.
- Leveraged drawings and manuals to design and implement electrical systems for new installations.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
- Ensured that all installations met applicable building codes, electrical codes and safety regulations.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
- Evaluated electrical systems, equipment, and components to identify and resolve defects and safety risks.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Inspected solar electric systems for safety and compliance with local codes.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Provided technical support to customers regarding operation of their solar electric systems.
- Responded to emergency callbacks and provided onsite support.
- Programmed electronic control devices such as microinverters, optimizers and string inverters to maximize energy production from PV systems.
- Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
- Installed conduit, wire and motor controls.
- Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
- Assessed, tested and operated variety of electrical components and systems.
- Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
- Diagnosed malfunctioning systems, apparatus and components to locate cause of breakdowns and correct problems.
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Developed preventative maintenance plans for ongoing care of residential or commercial PV installations.
- Conducted site surveys to evaluate structural integrity of buildings and determine optimal locations for PV arrays.
- Calibrated digital meters used to measure current, voltage and power output from PV systems.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Trained customers on proper use of their solar electric equipment.
- Pulled insulated wires or cables through conduits to complete circuits.
- Tested entire electrical assembly for performance levels and safety concerns.
Skilled Laborer
James D. Hinson Electrical Contracting
Jacksonville
07.2019 - 08.2021
- Measured, cut and bent metal pieces using hand tools or machinery.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Computed time settings for traffic lights and speed restrictions for different classifications of areas.
- Performed field tests on traffic signal systems for proper operation.
- Operated pickups and flatbed trucks to set up and disassemble temporary traffic control schemes.
- Tested traffic signs for proper reflectivity and illumination factors after installation.
- Installed and repaired traffic signal cabinets and loop detection systems.
- Responded to emergency calls for repairs in order to restore functionality of malfunctioning traffic signals or other devices.
- Managed setup and removal of temporary traffic control equipment and signs.
- Coordinated with local law enforcement agencies regarding the installation or removal of temporary construction zone signage.
- Installed, adjusted, repaired, and programmed traffic signals, signs, and pavement markings.
- Interpreted complex engineering drawings related to the installation and maintenance of a variety of different types of traffic control devices.
- Built panels containing relays, switches, circuit breakers, according to customer specifications.
- Read and worked from electronic blueprint drawings.
- Provided electrical services and control wiring for diverse locations.
- Demolished and installed new circuits to railroad bridges.
- Emergency repairs.
Education
High School Diploma -
Fleming Island High School
Fleming Island, FL06-2018
Skills
- Electrical troubleshooting
- Equipment maintenance
- Preventative maintenance
- Regulatory compliance
- Customer service
- Safety protocols
- Time management
- Problem solving
- Emergency response
- Attention to detail
- Record keeping
- Network connectivity
- Mechanical background
- Electrical systems
- Equipment documentation
- Vehicle maintenance
- System installation
- Web security
- Power tools
- Installation and maintenance
- Hand tools proficiency
- Quality assurance
- Fault diagnosis
- Verbal and written communication
- Field repairs
- Hardware and software installation
- Accountability and work ethic
- Valid Driver's license
- Environmental safety
- Preventive Maintenance
- Schematic interpretation
- Calibration procedures
- Device installation
- Tool management
- Inventory management
- Prioritization and time management
- Courteous and professional
- Heavy lifting
- Mechanical aptitude
- Workflow management
- Multimeter usage
- Data collection
- Positive attitude
- Field production
- Interdepartmental collaboration
References
References available upon request.
Timeline
Field Service Technician
Vertiv
03.2024 - Current
Pest Control Technician
Turner Pest Control
07.2023 - 03.2024
Electrician
Momentum Solar
08.2021 - 03.2023
Skilled Laborer
James D. Hinson Electrical Contracting
07.2019 - 08.2021
High School Diploma -
Fleming Island High School
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