William Silva
CHESHIRE,CT
Summary
Accomplished Asset Protection Leader with proven expertise in security systems management and internal audits. Excelled in developing shortage reduction programs and leading high-stakes investigations, demonstrating exceptional interviewing skills and strategic thinking. Cultivated strong partnerships across departments, enhancing shortage culture and security awareness, with a track record of significantly improving safety and operational controls.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Asset Protection Manager
Burlington Stores
10.2010 - Current
- Responsible for internal and external investigations, auditing, shortage eduction programs and system controls.
- Management of asset protection staffing for all store locations (60 ) in the region, including managing payroll and expense to plan, recruiting and training.
- Conduct and manage internal and external investigations including ORC and High level interviews.
- Work closely with Regional and Store Management, Corporate, HR, Legal, Operations on all relevant Asset Protection and Shortage Control matters.
- Maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms, electronic article surveillance and emergency systems, etc.
- Contributed to the development of Asset Protection program, provide direction and leadership in initiating these new programs and manage training and awareness program for store teams.
- Audited locations and provide focused and actionable analysis of results.
- Built strong relationships with law enforcement and legal professionals to successfully interface with these partners on criminal and civil matters.
District Manager of Investigations
Macys Department Store
01.2006 - 04.2010
- Responsible for Managing and executing internal program in 19 stores with a combined volume of 600 million, including conducting interviews and surveillances.
- Trained LPM’s to investigate, interview and execute programs designed to help control internal theft in their assigned stores
- Developed and maintained a shortage culture in the stores, partnering with all executives and associates in the building.
Education
Criminal Justice
Western Connecticut State University
Danbury, CTSkills
- Security Systems Management
- Internal Audits
- Shortage Anaylsis
- Physical Security
- Interviewing/Investigations
Certification
Wicklander-Zulawski Advanced Certification
Wicklander-Zulawski Phone Certification
Timeline
Regional Asset Protection Manager
Burlington Stores
10.2010 - Current
District Manager of Investigations
Macys Department Store
01.2006 - 04.2010
Criminal Justice
Western Connecticut State University