William Simmons
Allentown,PA
Summary
Experienced professional adept in both forklift operation and store management. Skilled in optimizing warehouse operations, ensuring safety compliance, and delivering exceptional customer service. Proven leadership abilities in guiding teams to achieve operational excellence. Seeking to leverage combined expertise to contribute effectively to a dynamic organization.
Overview
10
10
years of professional experience
Work History
Store Manager
Smart Cell Phone Repair Shop
Allentown, PA
09.2022 - Current
- Managed scheduling, inventory control, and ordering of parts and supplies to maintain efficient and cost-effective operations.
- Provided hands-on support to customers, addressing inquiries, resolving escalated issues, and ensuring high levels of customer satisfaction.
- Conducted regular staff training sessions on new repair techniques, customer service standards, and sales strategies, resulting in improved employee performance and morale.
- Cultivated strong relationships with suppliers and vendors to negotiate favorable terms, streamline procurement processes, and resolve supply chain issues promptly.
Forklift Operator
JP Express
Fogelsville, PA
04.2014 - 09.2022
- Operated forklifts safely and efficiently to transport materials and products throughout the warehouse.
- Loaded and unloaded trucks, ensuring goods were handled carefully to prevent damage and maintain inventory accuracy.
- Organized warehouse inventory by properly storing materials and products in designated locations using forklifts and other handling equipment.
- Participated in periodic physical inventory counts and audits, providing accurate information to reconcile discrepancies and maintain inventory accuracy.
Education
High School Diploma -
Erazmus High School
Brooklyn, NY06-2010
Skills
- Certified forklift operator
- Certified Pallet Jack Operator
- Staging and sorting
- Barcode scanning
- Warehouse picking
- Material Handling
- Loading and unloading
- RF scanner
- Inventory Control
- Employee Training
- Opening and closing procedures
- Recruitment and hiring
- Employee Scheduling
- Leading Staff Meetings
- Outstanding communication skills
- Supply Ordering
Timeline
Store Manager
Smart Cell Phone Repair Shop
09.2022 - Current
Forklift Operator
JP Express
04.2014 - 09.2022
High School Diploma -
Erazmus High School
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