William Skaggs
Saint Augustine,FL
Summary
Dynamic and reliable professional with a proven track record in the hospitality industry, notably at Caps on the Water. Excelled in enhancing customer satisfaction through meticulous sanitation procedures and effective teamwork. Demonstrated ability to boost sales performance and improve operational productivity. Skilled in food presentation and possesses strong analytical thinking capabilities And all around people person and can get along with coworkers. A good guy and a hard worker.
Overview
8
8
years of professional experience
Work History
Dietary
Shady Lawn
06.2024 - 11.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Retail
Hot Stuff / Key Lime Shop
03.2022 - 04.2024
- Delivered comprehensive product training to retail staff, ensuring accurate knowledge and enthusiasm for the brand.
- Grew account base over Number% by developing attractive proposals for restaurants and retail liquor stores.
- Provided retail assistance, finalizing and processing customer purchases for games across major system types.
- Boosted sales performance by implementing strategic retail plans and optimizing store layouts.
Dishwasher
Caps on the Water
06.2020 - 06.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Barback
Caps on the Water
11.2019 - 06.2020
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Busser
Caps on the Water
05.2017 - 03.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
GED - Music
Saint Augustine High School
Saint Augustine, FL05.2020
Skills
- Food presentation
- Plates presentation
- Supply restocking
- Sanitation procedures
- Teamwork
- Reliability
- Customer interaction
- Analytical thinking
Timeline
Dietary
Shady Lawn
06.2024 - 11.2024
Retail
Hot Stuff / Key Lime Shop
03.2022 - 04.2024
Dishwasher
Caps on the Water
06.2020 - 06.2021
Barback
Caps on the Water
11.2019 - 06.2020
Busser
Caps on the Water
05.2017 - 03.2020
GED - Music
Saint Augustine High School