William Skipper
Hughes Springs
Summary
Dedicated Control Center Operator skilled in critical thinking and excellent communication. Proven track record in coordinating response efforts, developing standard operating procedures, and mentoring team members to enhance operational efficiency. Have went above and beyond to fill in various schedules and positions to assure a full crew is available.
Overview
21
21
years of professional experience
Work History
Control Center Operator
American Electric Power, AEP
03.2014 - Current
- Monitored real-time data to ensure compliance with safety regulations and operational protocols.
- Coordinated response efforts during power outages, optimizing resource allocation and communication among teams.
- Developed and implemented standard operating procedures for control center workflows, enhancing efficiency.
- Analyzed system performance metrics to identify trends, driving strategic improvements in operations.
- Ensured precise data entry into operational databases, contributing to accurate record-keeping necessary for regulatory compliance.
- Enhanced control center efficiency by implementing and optimizing automated monitoring systems.
- Mentored junior team members on best practices within the control center environment, fostering professional growth within the organization.
- Continuously improved processes through regular review of existing procedures, identifying areas for optimization or enhancement.
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Managed shift schedules effectively to ensure optimal coverage during peak operating hours, maintaining seamless 24/7 operation.
Maintenance Technician (Lead Supervisor)
United States Steel Corporation
01.2006 - 03.2014
- Conducted routine maintenance on machinery to ensure optimal operational efficiency.
- Diagnosed mechanical issues and implemented effective repair solutions.
- Led preventive maintenance initiatives, reducing equipment downtime significantly.
- Mentored junior technicians, enhancing team skill levels and knowledge retention.
- Developed maintenance schedules that extended equipment lifespan and performance reliability.
- Implemented best practices for safety compliance, fostering a culture of workplace safety awareness.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Managed daily maintenance operations, ensuring optimal functionality of equipment and facilities.
- Supervised team performance, fostering a culture of safety and accountability among staff.
- Coordinated repairs and renovations, collaborating with contractors to meet project deadlines and budgets.
- Led cross-functional teams in troubleshooting complex mechanical problems, enhancing problem-solving capabilities across departments.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Education
No Degree - Business Management
Northeast Texas Community College
Mount Pleasant, TXSkills
- Network troubleshooting
- System monitoring
- Access control
- Policy enforcement
- Shift scheduling
- Radio communications
- Security camera monitoring
- Remote troubleshooting
- Alarm management
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Reliability
Timeline
Control Center Operator
American Electric Power, AEP
03.2014 - Current
Maintenance Technician (Lead Supervisor)
United States Steel Corporation
01.2006 - 03.2014
No Degree - Business Management
Northeast Texas Community College