Professional Summary
Overview
Work History
Education
Skills
Timeline

William Smith

Freelance
DAYTON
10
years of professional experience

Accomplished photographer and videographer with expertise in photo and video editing, client communication, and project management. Proven track record of delivering high-quality results under tight deadlines.

Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Package Handler

3 Years
UPS | 08.2023 - Current
  • Sorted and organized packages for efficient processing and distribution.
  • Operated material handling equipment to facilitate timely package delivery.
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.

Photographer/Videographer

9 Years 7 Months
Freelance | 01.2017 - Current
  • Captured high-quality images for diverse clients, showcasing artistic vision and technical expertise.
  • Developed and maintained strong client relationships, ensuring repeat business through exceptional service.
  • Edited and retouched photographs using advanced software to enhance visual appeal and meet client specifications.
  • Managed project timelines effectively, delivering final products on schedule while maintaining quality standards.
  • Digitally edited photos to enhance appearance.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Served a diverse range of industries, including weddings, corporate events, concert/festival shoots, and family portraits.

Photographer/Videographer

5 Months
Christopher & Mae | 04.2022 - 09.2022
  • Collaborated with clients to conceptualize and execute photography projects that align with their branding goals.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Managed all aspects of pre-production, including location scouting, script development, and budgeting for optimal results.
  • Worked closely and communicated regularly with clients to understand and capture vision on video.
  • Improved overall brand image through consistent attention to detail in all aspects of video production.
  • Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
  • Assisted with setting up and breaking down equipment before and after shoots.
  • Conducted market research to identify trends in photography styles, adapting services to meet evolving client demands.
  • Implemented efficient workflow processes that improved turnaround times for editing and delivery of final images.

Server

7 Months
Backwater Voodoo | 09.2021 - 04.2022
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and optimize service flow.
  • Trained new servers on menu items, service protocols, and operational procedures.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented upselling techniques that increased sales of daily specials and beverages.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Photographer/Videographer

6 Months
Performance Wraps | 08.2020 - 02.2021
  • Took photos from different angles and perspectives to capture perfect images.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.

Server

5 Months
Carillon Brewery | 03.2020 - 08.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Retail Sales Associate

4 Months
Books-A-Million | 09.2018 - 01.2019
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Host/Server

1 Year 8 Months
Bob Evans Restaurant | 09.2016 - 05.2018
  • Greeted and seated guests, ensuring prompt and friendly service.
  • Managed reservation system, optimizing seating arrangements for efficiency.
  • Coordinated with kitchen and waitstaff to streamline guest experience.
  • Trained new hosts on procedures and customer service standards.
  • Resolved guest inquiries and complaints to enhance satisfaction levels.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Opened and closed seating sections according to volume of guests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Education

Associate of Applied Science - Hybrid Design

The Modern College Of Design | Kettering, OH | 12.2019
  • Multicultural Award Scholarship Recipient
  • GPA Award Recipient

Skills

Photo editing
Video editing
Digital photography
Adobe photoshop
Problem-solving
Retouching and color correction
Creative artistic vision
Project management
Visual storytelling
Social media promotion
Client communication
Adobe creative suite
Superb attention to detail
Visual design
Client relations
Strong compositional skills
Digital enhancements
Drone photography
Composition
Sales expertise
Lighting management
Product photography
Customer service
Teamwork and collaboration
Creative thinking
Customer assistance
Retail sales
Store opening and closing
Flexible schedule
Stocking and receiving
POS system operations
Suggestive selling

Timeline

Package Handler

UPS
08.2023 - CurrentRead More

Photographer/Videographer

Christopher & Mae
04.2022 - 09.2022Read More

Server

Backwater Voodoo
09.2021 - 04.2022Read More

Photographer/Videographer

Performance Wraps
08.2020 - 02.2021Read More

Server

Carillon Brewery
03.2020 - 08.2020Read More

Retail Sales Associate

Books-A-Million
09.2018 - 01.2019Read More

Photographer/Videographer

Freelance
01.2017 - CurrentRead More

Host/Server

Bob Evans Restaurant
09.2016 - 05.2018Read More

The Modern College Of Design

Associate of Applied Science from Hybrid Design
Read More
William Smith