William Sosia
Canonsburg,PA
Summary
Organized, professional, and hands-on OT/IT network engineer looking to leverage system architecture and network management skills towards supporting large-scale growth and optimization projects. Highly analytical, motivated, fast learner and skilled at solving problems. I’m eager to pursue advanced software development and implementation efforts for an established business.
Overview
2
2
years of professional experience
Work History
OT/IT Specialist
UGI Energy Services
07.2023 - Current
- Design, deploy, and maintain on-premises OT/IT infrastructure components, including Wi-Fi and LAN infrastructure
- Implement and maintain mobile clients in industrial environments
- Monitor and troubleshoot system issues, ensuring timely resolution and minimal disruption to business operations
- Stay current with industry trends, emerging technologies, and best practices to continuously improve the IT infrastructure
- Document system configurations, processes, and procedures for knowledge sharing and reference purposes
- Provide technical support and guidance to internal stakeholders, including end-users and customer teams.
Infosec/Endpoint Engineer
Forward Air Corporation
05.2022 - 07.2023
- Perform implementation, administration, configuration, troubleshooting and maintenance within Windows OS
- Windows desktop OS, Windows Terminal Services, customization of features and deployment across enterprise
- Use Microsoft azure, exchange, and Intune for endpoint management
- Proficient in ServiceNow (SNOW)
- Used Snow for Incident management (P1, P2 & P3)
- Project manager in charge of PagerDuty, a cloud app that specializes in SaaS (software as a service) incident response
- I am tasked with integrating PagerDuty with ServiceNow, which is our ticketing system
- Im proficient working with VPN's; Use Group policy to make sure VPN certs are up to date and endpoints are in the right server
- Proficient in AS400- I have created accounts and set up IP and label printers
- Sessions for AS400
- Oversee the deployment of security patches for operating system and desktop applications.
Education
Bachelor of Science: Information Science and technology -
Penn State University
12.2022
Associate of Science: General Studies -
Community College of Allegheny County
Pittsburgh, PA05.2020
Skills
- Network Managment
- Cisco Devices
- Tanium
- Crowdstrike Falcon
- PLC/RTU
- SCADA
- Solarwinds
- SonicWall Firewall
- Dell PowerEdge Servers
- Stratix switches
- Ivanti
Additional Information
CWC Advance Standing Great All Scholarship I was awarded this scholarship because of my good academic standing at Penn State Greater Allegheny.
References
- ERIC FRANCISCUS, M&R AND OT LEAD - AUTOMATION, 412-215-5647, COMALLEY@FORWARDAIR.COM
- CASEY O'MALLEY, IT DIRECTOR AT FORWARD AIR, 412-215-5647, COMALLEY@FORWARDAIR.COM
- DEVON PATTERSON, IT MANAGER AT FORWARD AIR, 469-844-7535, DPATTERSON@FORWARAIR.COM
Languages
Swahili
Native or Bilingual
Timeline
OT/IT Specialist
UGI Energy Services
07.2023 - Current
Infosec/Endpoint Engineer
Forward Air Corporation
05.2022 - 07.2023
Bachelor of Science: Information Science and technology -
Penn State University
Associate of Science: General Studies -
Community College of Allegheny County
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