William Sottilare
Forked River
Summary
Dedicated installer with a strong focus on customer satisfaction, quality assurance, and safety procedures. Proven ability to deliver exceptional installations while fostering client relationships.
Overview
23
23
years of professional experience
Work History
Installer/Service Technician
Bathroom Pros, LLC
Toms River, NJ
01.2026 - 06.2026
- Installed bathroom fixtures, ensuring compliance with industry standards and safety regulations.
- Operated power tools and equipment safely while adhering to safety protocols on job sites.
- Assisted in site preparation by measuring and cutting materials accurately for installations.
- Collaborated with team members to complete projects efficiently within set timelines.
- Maintained cleanliness and organization of work areas, contributing to overall project efficiency.
- Resolved minor installation issues promptly to minimize disruptions during service delivery.
- Learned new installation techniques and best practices through hands-on experience and training sessions.
- Provided exceptional customer service by addressing client concerns during the installation process.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Owner/Installer
William Sottilare Tile Installations
Bayville, NJ
01.2003 - 08.2025
- Complete bathroom remodeling for 30 years plus.
- Installer of all my own plumbing.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Design and installation background in remodels.
Education
High School Diploma -
Middletown High School North
Middletown, NJSkills
- Equipment installation
- Tool maintenance
- Troubleshooting
- System repairs
- Testing processes
- Worksite preparation
- Pre-installation site prep
- Positive demeanor
- Safety procedures
- Attention to detail
- Positive demeanor
- Professional appearance
- Customer interaction
- Customer satisfaction
- Precision workmanship
- Service quality
- Residential construction
- Flooring
- System diagnostics
- Plumbing
- Installation testing
- Troubleshooting and testing
- Hand-eye coordination
- Equipment Repair
Timeline
Installer/Service Technician
Bathroom Pros, LLC
01.2026 - 06.2026
Owner/Installer
William Sottilare Tile Installations
01.2003 - 08.2025
High School Diploma -
Middletown High School North