- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Volunteer Work
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in fundraising events to support local charities, schools, or community projects
- Historical Exploration
- Gunsmithing
- Artificial Intelligence (AI) and Machine Learning
- DIY and Home Improvement
- Woodworking
William Spencer
LaPorte,IN
Summary
Accomplished Kitchen and Bath Designer with a proven track record at Bailey's Cabinetry, adept in 3D rendering and project management. Excelled in enhancing customer satisfaction through creative and functional designs, surpassing sales targets at Home Depot by leveraging strong analytical skills and attention to detail. Demonstrated leadership by mentoring junior designers and managing multiple projects efficiently.
Overview
29
29
years of professional experience
Work History
Kitchen and Bath Designer
Bailey's Cabinetry
09.2019 - Current
- Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
- Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
- Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
- Delivered functional yet aesthetically pleasing designs by balancing client preferences with practical considerations such as budget constraints or architectural limitations.
- Utilized 3D rendering software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
- Developed detailed project plans for successful kitchen and bath installations, resulting in timely completion and minimal disruptions.
- Managed multiple projects simultaneously while maintaining keen attention to detail throughout all stages of the design process.
- Mentored junior designers, providing guidance on best practices and professional development opportunities.
Kitchen and Bath Sales Specialist
Home Depot
10.2017 - 09.2019
- Enhanced customer relationships by providing tailored product recommendations.
- Analyzed sales data for identifying trends and opportunities for growth.
- Exceeded sales targets, consistently delivering exceptional results.
- Built strong client relationships by understanding their unique needs.
- Leveraged CRM tools for managing and tracking customer interactions.
- Utilized market research to inform sales strategies and tactics.
- Identified cross-selling opportunities to increase sales volume.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Kitchen and Bath Designer
Bailey's Cabinets
05.2015 - 09.2017
- Utilized 3D rendering software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
- Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
- Managed multiple projects simultaneously while maintaining keen attention to detail throughout all stages of the design process.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Researched and stayed current on industry trends to incorporate new products into designs.
Department Manager
Lowe's Home Improvement
05.1996 - 09.2014
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associate of Science - Organizational Leadership
Purdue University North Central Campus
Westville, INHigh School Diploma -
Roger's High Scholl
Michigan City06-1995
Skills
- 3D rendering software
- Strong analytical mind
- Attention to detail
- Budgeting and estimating
- Hand drafting
- Detail-oriented
- Project management
- Time management
- Attention to detail
Interests
Timeline
Kitchen and Bath Designer
Bailey's Cabinetry
09.2019 - Current
Kitchen and Bath Sales Specialist
Home Depot
10.2017 - 09.2019
Kitchen and Bath Designer
Bailey's Cabinets
05.2015 - 09.2017
Department Manager
Lowe's Home Improvement
05.1996 - 09.2014
Associate of Science - Organizational Leadership
Purdue University North Central Campus
High School Diploma -
Roger's High Scholl
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