Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking legal opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Payroll Specialist
Nextep Inc
01.2024 - Current
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Provided customer service to employees regarding payroll inquiries and issues.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
New Client Setup Packet Specialist
Paycom Payroll LLC
04.2023 - 12.2023
Developed, documented and maintained configuration standards to ensure consistency in system configurations.
Analyzed existing systems to determine areas of improvement and proposed solutions for increased efficiency.
Assisted with development of test plans prior to implementation of new systems.
Ensured compliance with internal policies, procedures and industry regulations pertaining to system setup and configuration activities.
Performed detailed analysis of customer's requirements and implemented system changes accordingly.
Wage Attachment Specialist
Hobby Lobby Corporate Office
01.2022 - 12.2022
Process and key garnishments into SAP Payroll Systems with a high degree of accuracy and efficiency.
Calculate garnishment check totals, request and process garnishment checks and mail them to creditors in a timely manner to maintain legal compliance.
Communicate with attorneys and agencies to facilitate accuracy in regards to deductions and legal compliance.
Answer employee questions regarding garnishments.
Retain knowledge of garnishment laws and guidelines in 50 states and 1 U.S. territory.
Advise on new processes to streamline day to day tasks as well as manage EFT transition projects for various garnishment agencies.
Garnishment Specialist
Paycom
12.2020 - 03.2022
Accurately and efficiently input garnishments on behalf of clients
Provide friendly and supportive customer service via phone and email regarding potential questions and issues clients may have.
Develope and launch projects to help streamline the garnishment department and maintain our accuracy and turnaround time.
Maintained accuracy and confidentiality for client data by observing strict corporate regulations.
Collaborated with management team to implement new work procedures or policies.
Motor Transport Operator
Oklahoma National Guard
10.2015 - 10.2021
Notified supervisors of defects, vehicle damage or traffic violations.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Planned and carried out convoy operations.
Gym Director
Bounce Academy Gymnastics
09.2015 - 05.2020
Created weekly curriculum for gymnastics classes as well as teach the curriculum to staff.
Trained employees how to properly and safely instruct students, oversee staff training and performance evaluations, while also enrolling students through JackRabbit software.
Conducting face to face client interaction to troubleshoot issues as well as over email and phone.
Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.