William Staats

• Secured building by completing run-through floor.
• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
• Created nightly shift task lists to assign duties to each employee.
• Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Directed training and retraining of employees to boost performance and enhance business results.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Maintained store equipment, printers and fax machines.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Identified and diminished performance gaps by coaching and supervising subordinates.

Did maintenance and repairs for strip shopping center, movies theater rent houses etc.

Maintained dive equipment and assisted divers with all or their needs.