Hardworking and reliable technician with strong ability in troubleshooting. Offering 44 years experience and knowledge. Highly organized, proactive and punctual with team-oriented mentality.
Overview
22
22
years of professional experience
Work History
CCT4 Advanced Services Advanced Tech
Comcast
Bellingham, WA
09.2002 - Current
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Commercial installation and service, pre-work and pre-installation surveys.
Installation and service on X1, XHS, EPON, Internet and Telephone.
Education
High School Diploma -
Auburn Senior High School
Auburn, WA
06.1980
Some College (No Degree) - Installer Thru Advanced Technician
National Cable Television Institute
Denver Colorado
Career Development - Career Related courses
Comcast University
Everett WA
Skills
Problem-Solving
Team Collaboration
Technical Troubleshooting
Decision Making
On Call
Leakage detection and repair
Led WiFi Ready Project in Fairhaven
Commercial installation and repair
Premise survey and pre work
Verbal and Written Communication
Safety advocate
Customer Service Champion
Timeline
CCT4 Advanced Services Advanced Tech
Comcast
09.2002 - Current
High School Diploma -
Auburn Senior High School
Some College (No Degree) - Installer Thru Advanced Technician