William Stanz
Rexburg,Idaho
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
New Construction Specialist
Conservice LLC
01.2023 - Current
- Recommended and implemented solutions based on issue analysis and business implications.
- Prepared bank deposits, general ledger postings and statements.
- Entered new account information into computers and filed related forms and other documents.
- Received, prioritized and responded to multiple points of customer communication.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Reviewed financial status and evaluated discrepancies by assessing account information and activities.
Customer Service Associate
Cabela's
08.2022 - 12.2022
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Made outbound calls to obtain account information.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lawn Care Technician
JVJ Lawncare
05.2021 - 12.2021
- Trimmed or edged around flower beds, walks, or walls.
- Monitored plant health following fertilization applications.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Maintained proper use of ergonomic practices, personal protective and safety equipment.
- Maintained artificial turf by vacuuming and disinfecting after use to prevent harmful bacteria growth.
- Winterized irrigation systems and restarted systems in spring.
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.
Education
Bachelor of Science - Business Management
Brigham Young University - Idaho
Rexburg, ID04.2025
High School Diploma -
Chaparral High School
Parker, CO05.2018
Skills
- Microsoft Office
- Data Management
- Planning & Organizing
- Conflict Resolution
- Team Leadership
- Process Improvement
- Risk Taking
Accomplishments
- Helped start a portable storage company and gather over $500K in letters of intent.
- Analyzed and Provided recommendations for WGU Labs by utilizing various business principles including disruptive innovation and sustaining innovation. These recommendations were presented directly to the company for consideration.
Education and Training
other,true,other
Timeline
New Construction Specialist
Conservice LLC
01.2023 - Current
Customer Service Associate
Cabela's
08.2022 - 12.2022
Lawn Care Technician
JVJ Lawncare
05.2021 - 12.2021
High School Diploma -
Chaparral High School
Bachelor of Science - Business Management
Brigham Young University - Idaho
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