William Stark
Teague,TX
Summary
Sales Development Representative and Army veteran with 10+ years of experience in customer service, production, property management, and sales. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.
Overview
22
22
years of professional experience
Work History
Sales Development Representative
EBQ
Austin, TX
02.2022 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Worked independently with minimal supervision.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
Housing Success Manager/Local Operations Manager
TurnKey Vacation Rentals (Aquired By Vacasa)
Austin, TX
10.2021 - 02.2022
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Communicated effectively with owners, residents and on-site associates.
- Responded to Common Area Maintenance (CAM) inquiries.
Production Molder
Norwesco
Fairfield, TX
09.2019 - 10.2021
- Operated hand trucks, forklifts and scissor lifts.
- Weighed mixes accurately to decrease waste by minimizing excess and removed material.
- Set up and operated production equipment according to daily work orders and safety procedures.
Production Supply Supervisor
Long Industries
Teague, TX
07.2019 - 09.2019
- Established and updated production schedules to meet changing demands.
- Coordinated production requirements with material handling and staffing functions.
- Recommended and implemented measures to improve production methods and quality of products.
Back of House Specialist
Red Lobster
Brownsville, TX
03.2019 - 07.2019
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Maintained order and cleanliness of work areas to conform with health codes.
- Moved food and supply items from delivery trucks to storage by unloading and organizing.
Dish Maintenance Operations
Olive Garden
Waco, TX
06.2018 - 02.2019
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Team Manager
Vintopia
Tyler, TX
02.2017 - 01.2018
- Oversaw daily workloads and workflow for smooth operations.
- Initiated training sessions and coached employees to develop effective staff.
- Established quarterly and annual goals as well as operational tactics to achieve targets.
Delivery Specialist
Pizza Hut
Fairfield, TX
01.2016 - 01.2017
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Night Stocker
HEB Grocery Store
Waco, TX
06.2014 - 01.2016
- Verified invoices against delivered merchandise to drive shipment accuracy.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Back of House Specialist
Olive Garden
Waco, TX
10.2011 - 06.2014
- Monitored inventory and promptly reported food items requiring reorder.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cross-trained in other kitchen positions to support team and meet customer needs.
Security Professional
Lonestar Security
Waco, TX
11.2010 - 10.2011
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files quickly and accurately.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Cavalry Scout (19D)
Army
07.2004 - 07.2009
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
- Planned, memorized and navigated numerous routes during vehicular and foot patrols and coordinated movement between 4-86 vehicles via radio.
Education
Dance
Tyler Junior College
Tyler, TXGeneral Studies
Trinity Valley Community College
Athens, TXPsychology
McLennan Community College
Waco, TXGeneral Studies
Navarro College
Corsicana, TXSkills
- Hand dexterity
- Machinery monitoring
- Quality inspection
- Problem resolution
- Leadership
- Critical thinking
- Troubleshooting
- Workflow Optimization
- Inventory coordination
- Systems implementation
- Incidents management
- Company risk mitigation
- Security resource management
- Emergency Response
- Heavy lifting
- Effective customer communication
- PPE use
- Various Medical Courses
- Client Needs Assessment
- Strategic Outreach
- Sales Representative Scheduling
- Pipeline Growth
- Customer Service and Assistance
- Cold Calling
- CRM Tracking
- Lead Prospecting
- Salesforce Classic and Lighting Proficient
- Interpersonal Communication Skills
Affiliations
- Order of the Spur
- Army Service Ribbon
- Iraq Campaign Medal
- Combat Action Badge
- Presidential Unit Citation
- 19D Cavalry Scout Certificate
- 3 Good Conduct Medals (GCM)
- Bradley Fighting Vehicle Course
- Joint Meritorious Service Medal
- Global War on Terrorism Veteran
- Combat Cavalry Man Badge (CCB)
- Defense Distinguish Service Medal
- Operation Iraqi Freedom Medal (IOF)
- 3 Army Commendation Medals (ACM)
- Operation Enduring Freedom Medal (OEF)
- Global War on Terrorism Service Medal (GWOT)
Timeline
Sales Development Representative
EBQ
02.2022 - Current
Housing Success Manager/Local Operations Manager
TurnKey Vacation Rentals (Aquired By Vacasa)
10.2021 - 02.2022
Production Molder
Norwesco
09.2019 - 10.2021
Production Supply Supervisor
Long Industries
07.2019 - 09.2019
Back of House Specialist
Red Lobster
03.2019 - 07.2019
Dish Maintenance Operations
Olive Garden
06.2018 - 02.2019
Team Manager
Vintopia
02.2017 - 01.2018
Delivery Specialist
Pizza Hut
01.2016 - 01.2017
Night Stocker
HEB Grocery Store
06.2014 - 01.2016
Back of House Specialist
Olive Garden
10.2011 - 06.2014
Security Professional
Lonestar Security
11.2010 - 10.2011
Cavalry Scout (19D)
Army
07.2004 - 07.2009
Dance
Tyler Junior College
General Studies
Trinity Valley Community College
Psychology
McLennan Community College
General Studies
Navarro College