Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Steed, Jr.

Fort Mill,SC

Summary

Results-driven wine sales and grocery professional with expertise in increasing revenue, visual merchandising, and customer relationship management. Proven track record in enhancing sales, shopping experiences, and operational efficiency. Skilled in customer service, contributing to improved operational outcomes.

Overview

25
25
years of professional experience

Work History

Grocery Associate

Dollar General Market
Concord, North Carolina
06.2011 - 12.2019
  • Managed daily grocery operations to ensure efficient workflows and customer satisfaction.
  • Implemented inventory control processes, reducing waste and maintaining optimal stock levels.
  • Coordinated product displays to enhance visual merchandising across the store.
  • Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
  • Ensured compliance with health and safety regulations during all operational activities.
  • Assisted in preparing reports and presentations for management review, supporting decision-making.
  • Assessed store cleanliness and monitored proper stocking of shelves, freezers, and refrigerated sections.
  • Led by example to cultivate a culture of performance excellence among team members.

District Sales Manager

Blue Ridge Wholesale Wine Company
Charlotte, North Carolina
04.1999 - 06.2008
  • Developed sales strategies that increased market share and drove revenue growth.
  • Managed regional sales team to align with corporate objectives and drive performance.
  • Conducted market analysis to uncover customer needs and competitive trends.
  • Trained and mentored sales representatives on product knowledge and effective techniques.
  • Collaborated with marketing teams to design impactful promotional campaigns and materials.
  • Analyzed performance metrics to enhance sales approaches and overall effectiveness.
  • Established strong relationships with key clients to promote loyalty and retention.
  • Led quarterly sales meetings to communicate updates, share best practices, and set clear objectives.

Territory Sales Representative

Blue Ridge Wholesale Wine Company
Charlotte, North Carolina
02.1998 - 03.1999
  • Cultivated relationships with retail partners to boost product visibility.
  • Conducted product tastings and presentations to educate customers on offerings.
  • Managed inventory to ensure sufficient supply for customer demand.
  • Executed promotional events that enhanced consumer engagement and increased sales.
  • Analyzed market trends to uncover new sales opportunities within the territory.
  • Resolved customer inquiries and issues promptly, maintaining high satisfaction levels.
  • Formulated and implemented sales strategies that elevated territory revenue.
  • Delivered professional presentations at client meetings, showcasing company offerings effectively.

Grocery Manager

Harris Teeter
Mooresville, North Carolina
01.1997 - 01.1998
  • Oversaw daily grocery operations, ensuring efficient workflows and enhanced customer satisfaction.
  • Implemented inventory control processes to maintain stock levels and minimize waste.
  • Trained new staff on store policies and customer service standards for consistent quality.
  • Supervised team members, offering guidance and support to optimize daily performance.
  • Ensured compliance with health and safety regulations during daily operations.
  • Resolved customer inquiries and complaints swiftly to uphold a positive shopping experience.
  • Led by example, fostering a culture of performance excellence throughout the team.
  • Managed opening and closing procedures, ensuring smooth daily transitions.

Dairy-Frozen Food Manager

Harris Teeter
Mooresville, North Carolina
01.1995 - 01.1997
  • Managed inventory levels for frozen food products, ensuring consistent availability.
  • Supervised staff to enhance operational efficiency and uphold quality standards.
  • Coordinated product placement in freezers to optimize accessibility and visibility.
  • Trained team members on safe handling practices for frozen food items.
  • Analyzed sales trends to effectively adjust inventory orders for seasonal products.
  • Implemented promotional displays to boost customer engagement with frozen foods.

Education

Some College (No Degree) - Education

Bluefield State University
Bluefield, WV

Skills

  • Inventory control and stock management
  • Visual merchandising
  • Customer relationship management
  • Sales strategy
  • Compliance oversight
  • Team leadership
  • Cleanliness standards
  • Price verification
  • Material handling
  • Customer service
  • Problem solving
  • Display maintenance
  • Perishable handling
  • Loss prevention strategies

Accomplishments

  • Several Territory Manager and District Manager of the Year Awards with Blue Ridge Wine Wholesale Company
  • Consistently Recognized by Harris Teeter for Operational Excellence in Produce and Grocery Departments

Timeline

Grocery Associate

Dollar General Market
06.2011 - 12.2019

District Sales Manager

Blue Ridge Wholesale Wine Company
04.1999 - 06.2008

Territory Sales Representative

Blue Ridge Wholesale Wine Company
02.1998 - 03.1999

Grocery Manager

Harris Teeter
01.1997 - 01.1998

Dairy-Frozen Food Manager

Harris Teeter
01.1995 - 01.1997

Some College (No Degree) - Education

Bluefield State University

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William Steed, Jr.