William Stevens
Fayetteville,NC
Summary
I have past experience in management, mentoring, teaching, customer relationships, sales and other customer interaction. I have experience in data base processing and basic computer operations.
Overview
32
32
years of professional experience
Work History
Customer Sales Associate/Hardware
Lowe's Companies Inc
Fayetteville, NC
10.2017 - Current
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
Teacher/Coach
Robeson County Schools/Lumberton Sr. High School
Lumberton, NC
08.2001 - 04.2014
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Instilled discipline and principles of good sportsmanship in players.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Developed game plans and adjusted to meet various game situations.
Branch Manager/Area Vice President
Independant Mtg Corp./Innovative Mtg. Corp
Fayetteville, Wilmington, NC And Myrtle Beach,SC, NC,SC
05.1990 - 05.2001
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Teacher/Assistant Football and Basketball Coach
Duplin County Schools/East Duplin High School
Beulaville, NC
07.1983 - 06.1987
- Scouted opposing teams to help build effective gameplay strategies.
- Managed facilities maintenance and pre-game preparation as well as practices and outreach events.
- Instilled discipline and principles of good sportsmanship in players.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Education
Methodist College
Fayetteville, NCBachelor of Arts - History And Economics
Pembroke State University /now UNCP
Pembroke, NC05.1978
Associate of Arts - Commercial And Advertising Art
Wingate Junior College
Wingate, NC05.1972
High School Diploma -
Seventy-First High School
Fayetteville, NC06.1970
Skills
- Sales expertise
- Sales and promotions
- Customer engagement
- Stocking and replenishing
- Software Proficiency
- Staff Management
- Coaching and mentoring
- Verbal and written communication
- Relationship building
Accomplishments
I have earned three degrees A.A. from Wingate Jr. College, B.A. from Pembroke State Univ. and a Civil Engineering Technology from Fayetteville Tech.
My coaching experience has been applicable in most everything I have done in the past and probably the future.
Timeline
Customer Sales Associate/Hardware
Lowe's Companies Inc
10.2017 - Current
Teacher/Coach
Robeson County Schools/Lumberton Sr. High School
08.2001 - 04.2014
Branch Manager/Area Vice President
Independant Mtg Corp./Innovative Mtg. Corp
05.1990 - 05.2001
Teacher/Assistant Football and Basketball Coach
Duplin County Schools/East Duplin High School
07.1983 - 06.1987
Methodist College
Bachelor of Arts - History And Economics
Pembroke State University /now UNCP
Associate of Arts - Commercial And Advertising Art
Wingate Junior College
High School Diploma -
Seventy-First High School