Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
William Stevens

William Stevens

Monrovia,MD

Summary

Dedicated professional with over 5 years of experience in sales, customer service, and support roles. Demonstrated success in fast-paced environments, team collaboration, and fostering positive customer connections. Proficient in sales strategy, communication, and problem-solving. Always seeking opportunities for growth and development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Geriatric Nursing Assistant (GNA)

Autumn Lake Nursing Facility
04.2025 - Current
  • Provide daily care and emotional support to residents, promoting safety and well-being
  • Communicate with healthcare teams and document care accurately using EMR systems

New & Used Car Sales Consultant

Tate CDJR
10.2024 - 02.2025
  • Closed sales on new and used vehicles, met targets, educated clients on financing and products
  • Maintained CRM records and ensured strong post-sale support

Seasonal Car Wash Associate

Shiny Shell Car Wash
03.2024 - 08.2024
  • Led membership sales, collaborated with team to meet targets, and ensured high service quality
  • Maintained safety and cleanliness standards; trained new hires on tools and techniques

Rural Carrier Assistant

United States Postal Service
06.2023 - 12.2023
  • Delivered mail and parcels efficiently and confidentially; adapted to cover additional routes
  • Conducted daily vehicle inspections and upheld delivery timelines

Server

True Food Kitchen
07.2022 - 06.2023
  • Delivered exceptional table service; promoted specials and optimized sales per table
  • Trained new staff and ensured guest satisfaction in a fast-paced setting

Takeout Specialist & Busser

True Food Kitchen
08.2021 - 06.2022
  • Managed to-go orders, quality checks, and proper packaging; maintained clean dining areas
  • Reviewed delivery contents, suggested upsells, and supported customer flow

Bike Repair Technician

Dick’s Sporting Goods
11.2020 - 05.2021
  • Repaired and maintained bicycles using diagnostics and tools; improved repair success rates
  • Handled parts inventory and ensured high customer satisfaction

Seasonal Car Wash Bay Assistant

Silver Star Car Wash
07.2020 - 08.2020
  • Delivered vehicle detailing using high-pressure tools and vacuums
  • Maintained reliability and professionalism during peak hours

Education

Business Administration -

Frederick Community College
03.2026

High School Diploma - undefined

Blair High School
06.2022

Skills

  • Customer Service Excellence
  • Sales Strategy & Upselling
  • Team Collaboration
  • Strong Work Ethic
  • Communication & Rapport Building
  • Problem Solving
  • Dependability
  • Continuous Learning
  • Basic Computer Skills
  • Behavior redirection

Certification

  • CNA - Certified Nursing Assistant


Languages

English
Native or Bilingual

Timeline

Geriatric Nursing Assistant (GNA)

Autumn Lake Nursing Facility
04.2025 - Current

New & Used Car Sales Consultant

Tate CDJR
10.2024 - 02.2025

Seasonal Car Wash Associate

Shiny Shell Car Wash
03.2024 - 08.2024

Rural Carrier Assistant

United States Postal Service
06.2023 - 12.2023

Server

True Food Kitchen
07.2022 - 06.2023

Takeout Specialist & Busser

True Food Kitchen
08.2021 - 06.2022

Bike Repair Technician

Dick’s Sporting Goods
11.2020 - 05.2021

Seasonal Car Wash Bay Assistant

Silver Star Car Wash
07.2020 - 08.2020

High School Diploma - undefined

Blair High School

Business Administration -

Frederick Community College

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