Dedicated RN Care Coordinator with more than 7 years of acute experience that spans the Emergency Department, a burn trauma unit, ICU, CCU, Telemetry and Med/Surg. Committed to the community and the patient population served. Well versed in tenants of Case Management in general and that which is specific to the hospital that employs me. Flexible to the point of making sure that the Case Management functions are carried out where and when needed. Dependable to do what it takes to get the task done, while maintaining the respect of the physicians and fellow nurses on the floor.
Overview
31
31
years of professional experience
Work History
Family Sabbatical
Unemployment
Inwood, West Virginia
09.2023 - Current
Returned home to West Virginia to assist with care of my Mother. She sadly passed away late December 2023. In the time since then I have been focused on settling her estate which including clearing out my childhood home, selling said home and taking time to rest, recover and mourn.
Travel RN Case Manager
Aya Healthcare
San Diego, CA
06.2022 - 05.2023
Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
Developed patient care plans, overall patient health assessments and evaluations.
Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
Secured insurance authorizations to secure patient care at rehabilitation facilities or long-term care placement.
RN Care Coordinator
Saint Francis Memorial Hospital
San Francisco, CA
08.2015 - 05.2022
Communicated and collaborated with nursing, physicians, therapy services and other departments at the hospital, insurers and post acute providers to optimize health outcomes within the appropriate level of care.
Performed timely and efficient utilization review on new all new patients and continued stay working intricately with the Physician Advisor and all doctors with admitting privileges.
Created and executed the discharge plan in a constant effort to reduce length of stay and minimize readmissions for a population of patients who were chronically homeless and suffer addiction and mental health issues. as well as doctors to plan post-treatment home care and prevent return hospitalization.
Coordinated interdisciplinary care for patients.
Advocated for patient and family by identifying and honoring patient choice, spiritual needs, cultural, language and socioeconomic barriers to moving the patient along the continuum of care while keeping in mind the importance of pacing the case.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Developed and managed first ever preceptor program for case management.
RN Case Manager
Stanford University Hospital
Palo Alto, CA
12.2014 - 08.2015
Developed patient care plans, overall patient health assessments and evaluations.
Actively participated in family and patient planning processes.
Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
Realtor
Frank Howard Allen Realtors
Sonoma, CA
01.2004 - 08.2012
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Maintained current and accurate CRM database of prospective customers.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Generated list of properties to meet specific client needs.
Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
Negotiated contracts and educated sellers and buyers about legal disclosures.
Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
Television News Producer
The NewsHour with Jim Lehrer
Washington, DC
09.1993 - 06.1999
Recommended and produced special segments on breaking news and events.
Troubleshot and resolved production issues to execute smooth, streamlined programs.
Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Scouted out locations for shoots and supervised field operations with production teams of approximately 8 people.
Supervised and worked closely with writers, directors, managers and technical crews throughout production process.
Adhered to strict budgets, controlling costs during production phases to meet financial and scheduling demands.
Education
Master of Science - Nursing Case Management
Samuel Merritt University
Oakland, CA
06.2015
Bachelor of Science - Business Administration
Shepherd (College) University
Shepherdstown, WV
06.1993
Skills
Patient education and counseling
Coordinating referrals
Emotional awareness
Family and patient support
Staff Development and Precepting
Utilization review - Interqual
Patient relations
Patient discharging
Patient care planning
EMR: Cerner, Epic, Meditech
SBAR communication
Culturally sensitive
Timeline
Family Sabbatical
Unemployment
09.2023 - Current
Travel RN Case Manager
Aya Healthcare
06.2022 - 05.2023
RN Care Coordinator
Saint Francis Memorial Hospital
08.2015 - 05.2022
RN Case Manager
Stanford University Hospital
12.2014 - 08.2015
Realtor
Frank Howard Allen Realtors
01.2004 - 08.2012
Television News Producer
The NewsHour with Jim Lehrer
09.1993 - 06.1999
Master of Science - Nursing Case Management
Samuel Merritt University
Bachelor of Science - Business Administration
Shepherd (College) University
Licenses
Registered Nurse, Licensed in CA, NM, VA & DC.
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