Overview
Work History
Timeline
Generic

William Surman

Saint Charles,MO

Overview

22
22
years of professional experience

Work History

Warehouse Forklift Operator

Legacy Pharmaceutical Packaging
12.2022 - 04.2023
  • Operated forklift to transport goods throughout warehouse.
  • Loaded or unloaded shipments on trucks.
  • Organized warehouse and arranged items following procedures and safety rules.
  • Staged goods in loading dock area.
  • Received, inspected and stocked incoming shipments.
  • Completed daily logs for recordkeeping.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Transported material to correct locations and documented inventory changes.
  • Used handheld scanners for warehouse management system compliance.

Warehouse Picker; Trainer

Medline
08.2021 - 11.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Developed practical training programs to impart knowledge and improve individual skill sets.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Monitored training effectiveness through observation and metrics analysis.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept aisles clear and clean while picking to prevent accidents and enable others to easily pass by.
  • Moved and lifted heavy loads of merchandise using a double-walkie electric pallet jack.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Picked and packed order items.

Stower, Water Spider, Process Guide,Problem Solver

Amazon
11.2019 - 06.2021
  • Consistently was in top 10% of stowers for both quantity and quality.
  • As Water Spider, ensured anywhere from 10- 20 stowers had enough merchandise in their work zone to be able to hit their rates; by carrying totes of work to their stations for 10 hours.
  • Kept stowers' work areas cleared of empty totes.
  • When working in RSR, I had to get replenishments out quickly to stowers to get the items stowed by its due time.
  • Help out wherever Asst. Managers and Process Assistants needed me.
  • As Lead Water Spider, I received the additional tasks of getting reactive to stowers as quickly as possible. I also had to make sure other water spiders were covering their work areas.
  • As Ace Water Spider, the PA in charge of Water Spiders would move me to whichever floor needed the most help to accomplish the stow goals for the night.
  • Water Spidering in Vendor Receive had me unloading trailers and receiving the truck box by box. After receiving the work, had to sort the boxes by Dock Sort, Prep, and Decant placing them on their respective pallets. I was also responsible for tote running, going and getting empty totes for decanters to put their work into. I also ran pallets from the department to RSR for later stow.
  • As Process Guide for Vendor Receive, I continued above actions, adding receiving pallets, directing Water Spiders, decanting, and doing preparation work on items that needed it.
  • I also do problem solving actions, fixing problems with products, processing returned items, and moving non-inventory items and items too large for pods received to their proper location.
  • Maintained excellent attendance record, consistently arriving to work on time.

Order Filler

Supervalu Inc St Louis Distribution
05.2006 - 02.2007
  • Selected products from specific locations based upon customer orders.
  • Safely operated all warehouse equipment, including electric pallet jacks.
  • Estimated weights,heights and centers of balance to make precise placements.
  • Tracked time spent on assignments each day for productivity reporting.
  • Picked products for specific routes according to pick sheets.

Stocker

Wal-Mart Superstore
10.2001 - 08.2005
  • Collected assigned merchandise and transported to store floor locations using pallet jacks.
  • Removed all boxes and related trash from the sales floor.
  • Realigned merchandise throughout assigned section to give shelves and racks a professional appeal.
  • Unboxed product and placed on shelves in an attractive manner according to layout guidelines.
  • Welcomed customers into the store and helped them locate items.
  • Responded to customer questions and requests in a prompt and efficient manner.

Timeline

Warehouse Forklift Operator

Legacy Pharmaceutical Packaging
12.2022 - 04.2023

Warehouse Picker; Trainer

Medline
08.2021 - 11.2022

Stower, Water Spider, Process Guide,Problem Solver

Amazon
11.2019 - 06.2021

Order Filler

Supervalu Inc St Louis Distribution
05.2006 - 02.2007

Stocker

Wal-Mart Superstore
10.2001 - 08.2005

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William Surman