William Sutton
Dunn,NC
Summary
Dedicated professional with a strong background in customer service. Known for effective communication and a professional demeanor, contributing to a positive customer experience and fostering lasting relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
Crossroads Ford of Dunn Benson
Dunn, North Carolina
08.2011 - 12.2025
- Assisted customers in selecting vehicles tailored to preferences and needs.
- Maintained up-to-date inventory knowledge for accurate product information.
- Demonstrated vehicle features during test drives to enhance customer experience.
- Developed strong relationships with customers, fostering repeat business opportunities.
- Coordinated vehicle deliveries and follow-up services to ensure satisfaction.
- Resolved customer inquiries, providing detailed product advice and assistance.
- Greeted customers with professionalism, delivering exceptional service experiences.
- Handled complaints effectively, maintaining positive customer relations.
Cable Installation Technician
Self-employeed
Raleigh, North Carolina
09.2008 - 08.2011
- Collaborated with clients to identify service needs and preferences.
- Installed cable systems for residential and commercial clients.
- Communicated project timelines and updates to clients effectively.
Electrician Mechanic
Bryant Durham Electric
Durham, North Carolina
06.2006 - 08.2008
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers, transformers, or other components.
- Connected wires to circuit breakers and transformers.
Education
Aviation Management
Lenoir Community College
Kinston, NCSkills
- Vehicle knowledge
- Customer relationship management
- Product demonstrations
- Complaint resolution
- Effective communication
- Product recommendations
- Professional demeanor
Certification
Sales Representative, NCDMV August 2011
Timeline
Sales Associate
Crossroads Ford of Dunn Benson
08.2011 - 12.2025
Cable Installation Technician
Self-employeed
09.2008 - 08.2011
Electrician Mechanic
Bryant Durham Electric
06.2006 - 08.2008
Aviation Management
Lenoir Community College