Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Taylor

Havre de Grace,MD

Summary

A local small business owner that believes that customer service is paramount. I pride myself on being available for my customers every step of the way. That is how my business began, and how it continues to thrive. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency, who uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Owner/Operator

C.K. Taylor Services
06.2009 - Current
  • Oversee various projects including hardscaping, landscaping, painting, power washing, drywall installation, repair and finishing.
  • Weekly, bi-weekly and monthly invoicing of customers.
  • Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consult with customers to assess needs and propose optimal solutions.
  • Increase customer satisfaction by providing high-quality services and timely communication.

Education

Diploma -

Harford Technical High School
Bel Air, Maryland

General Studies -

Sandhills Community College
Pinehurst, North Carolina

Skills

  • Proficient in Microsoft Office
  • Excellence in written and verbal communication
  • A punctual team player that strives to achieve personal and company goals
  • Operations Management
  • Operations Oversight
  • Sales Negotiation

References

  • Robyn Costello, friend and customer, (retired), 12402 Happy Hollow Road, Cockeysville, Maryland, 21030, (443) 835-6191, rtcostello@comcast.net
  • Jim Saunderson, friend and customer, (retired), 12405 Happy Hollow Road, Cockeysville, Maryland, 21030, (410) 236-1419, jimsaunderson@verizon.net
  • Carol Thompson, friend and customer, Harford County Public Schools, 258 Maple Wreath Court, Abingdon, Maryland, 21009, (410) 937-4537, carolthompson@verizon.net

Timeline

Owner/Operator

C.K. Taylor Services
06.2009 - Current

Diploma -

Harford Technical High School

General Studies -

Sandhills Community College

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William Taylor