Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
Stanley Access Technologies
04.2023 - Current
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
POLICE OFFICER
KISSIMMEE POLICE DEPARTMENT
12.2016 - 04.2023
Conducted preliminary and follow-up investigations of criminal incidents, hazardous situations, and vehicle collisions.
Upheld public trust and provided excellent service to different communities.
Responded to crimes in progress according to established procedures to effectively de-escalate situation.
FORCE PROTECTION NONCOMMISSIONED OFFICER
143D SUSTAINMENT COMMAND (EXPEDITIONARY)
01.2015 - 02.2023
Served as the Force Protection NonCommissioned Officer, responsible for more than 7,500 Soldiers, Sailors, Marines and civilians assigned to the command along with 100 standalone facilities. Duties consisted of Physical Security Officer, Operational Security Officer and Antiterrorism Officer.
Served as the Task Force NonCommissioned Officer In-Charge while assigned to Fort Bliss TX and its surrounding base camps in response to COVID-19. Oversaw the care, feeding and transportation of over 2,700 COVID+ individuals.
Drafted briefings, reports and presentations for commanding officers.
SECURITY OFFICER
LOEWS HOTELS AND RESORTS
11.2015 - 12.2016
Patrolled premises regularly to maintain order and establish security presence.
Performed routine checks of doors, windows, and gates for security breaches.
Checked surveillance cameras to identify disruptions or unlawful acts.
Education
DIPLOMA IN LEADERSHIP -
SENIOR LEADERS COURSE
Fort Leonardwood, MO
06.2022
CERTIFICATION IN PHYSICAL SECURITY - undefined
PHYSICAL SECURITY OFFICER COURSE
Fort Leonardwood, MO
08.2021
CERTIFICATION IN HARLEY DAVIDSON - undefined
MOTORCYCLE MECHANICS INSTITUTE
Orlando, FL
03.2016
DIPLOMA IN LEADERSHIP - undefined
ADVANCED LEADERSHIP COURSE
Fort Leonardwood, MO
05.2010
DIPLOMA IN LEADERSHIP - undefined
WARRIOR LEADERS COURSE
Fort Leonardwood, MO
09.2004
ANTIOCH HIGH SCHOOL - undefined
01.2000
Skills
File and Records Management
Valid Driver's license
Punctual and reliable
Troubleshooting skills
Training and Development
Resolving Complaints
Leadership
Mentoring
Attention to detail
Preventive Maintenance
Customer service
Certification
American Association of Automatic Door Manufactures (AAADM)
Physical Security Officer
Harley Davidson technician
Timeline
Service Technician
Stanley Access Technologies
04.2023 - Current
POLICE OFFICER
KISSIMMEE POLICE DEPARTMENT
12.2016 - 04.2023
SECURITY OFFICER
LOEWS HOTELS AND RESORTS
11.2015 - 12.2016
FORCE PROTECTION NONCOMMISSIONED OFFICER
143D SUSTAINMENT COMMAND (EXPEDITIONARY)
01.2015 - 02.2023
CERTIFICATION IN PHYSICAL SECURITY - undefined
PHYSICAL SECURITY OFFICER COURSE
CERTIFICATION IN HARLEY DAVIDSON - undefined
MOTORCYCLE MECHANICS INSTITUTE
DIPLOMA IN LEADERSHIP - undefined
ADVANCED LEADERSHIP COURSE
DIPLOMA IN LEADERSHIP - undefined
WARRIOR LEADERS COURSE
ANTIOCH HIGH SCHOOL - undefined
DIPLOMA IN LEADERSHIP -
SENIOR LEADERS COURSE
Additional Information
Department of Defense, Secret Clearance, I was on Military Orders from 2018 to 2023 while employed with the Kissimmee Police Department. I am now retired from the military as of 2023-03-01.