William Thomas
Summary
Dynamic Service Engineer with extensive experience at Siemens Healthineers and General Electric Company. Expert in equipment installation and technical troubleshooting, enhancing customer satisfaction through effective client communication. Proven track record of boosting service quality by staying current with industry trends and performance testing, ensuring optimal equipment functionality.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Service Engineer
Siemens Healthineers
10.2018 - Current
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Training: AX products, Artis Zee, Artis Q, Artis Icono, MR Skyra, Aera
Service Engineer
General Electric Company
11.1993 - 09.2018
Training: X-ray products, AX products and CT
I was a support engineer for X-Ray.
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
Education
No Degree -
Community College of Texas City
Texas City, TXHigh School Diploma -
Oak Hill High School
Hineston, LA01-1980
Skills
- Equipment installation
- Technical troubleshooting
- Performance testing
- System configuration
- Customer service
- Client communication
Certification
General Electric
Precision 500, XRD, 640, 646, Digital Portable, Light speed CT, Angio and Cath Lab
Siemens
Artis Zee, Artis Q, Artis Icono, Artis Zeego, Artis Pheno, Flourocon, MR Skyra and Aera
Timeline
Service Engineer
Siemens Healthineers
10.2018 - Current
Service Engineer
General Electric Company
11.1993 - 09.2018
No Degree -
Community College of Texas City
High School Diploma -
Oak Hill High School
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