William-Thomas Hill
Phoenix,AZ
Summary
Possess a positive attitude with a safety-conscious mind targeted at carrying out all tasks given with efficiency and precision.
Overview
12
12
years of professional experience
Work History
Automotive Sales Consultant
Camelback Ford
04.2024 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Fleet Manager
FedEx Ground
09.2021 - 04.2024
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Maintained accurate driver information for delivery scheduling.
- Communicate clearly and conscientiously with customers calls and coordinate corrections with drivers.
Material Handler
FedEx Express
10.2019 - 06.2021
- Safely and efficiently operate motorized GSE on a daily basis
- ( TUG, Crew Van, Commander 15 & 30)
- Correctly maneuver packages over 50 pounds with assistance if needed
- Operate with the utmost safety while around an aircraft, any form of GSE, or coworkers
- Load and offload aircraft with safety as a number one priority
Dietary Ambassador
Regional Hospital
06.2018 - 06.2019
- Met with patients as well as their attending physician to understand the patients' dietary needs while adhering to diet order
- Deliver to all patients as well as staff to ensure optimal consumption periods were met
- Constant communication with doctors and nurses to guarantee diet orders were correct for each individual in our care
Operations/Receiving
The Home Depot
08.2016 - 01.2017
- Safely operated lift equipment both indoors as well as outdoors (i.e
- Forklift, electric pallet jack, and other forms of power equipment.)
- Proper handling and disposal of hazardous materials including flammables and corrosives
- Proper loading and unloading of shipping containers and trucks with the ability to properly deliver products to their destination
Busser
The Mooses Tooth
11.2014 - 02.2015
- Ensure cleanliness of the front of house
- Directly interact with customers while fulfilling requests with speed and efficiency
Sales Associate
PAC-SUN
07.2014 - 11.2014
- Met a daily sales quota while effectively meeting all the needs of clientele
- Worked with a team to finish all store goals which included the physical appearance of our store
Cadet
Alaska Military Youth Academy
04.2013 - 08.2013
- Physical training, team building, barracks maintenance, vocational training, and cadet accountability
Education
General Studies - Carpentry, Job Skills, Life coping skills, and small engines
Alaska Military Youth Academy
JBER, AK05.2014
High School Diploma - general education
East Anchorage High School
Anchorage, AK08.2013
Skills
- Ability to work well in diverse groups
- Ability to work independently
- High attention to detail
- High precision
- Ability to work at high levels of physical intensity
- Ability to carry over 100lbs
- Ability to identify equipment required to complete tasks
- Ability to operate equipment safely and efficiently
- High level of discipline
- Great verbal communication skills
- Great written communication skills
- Resilience Under Pressure
- Follow-up Techniques
Awards
04/01/21, FedEx Express ANCHUB Employee of the Month
Timeline
Automotive Sales Consultant
Camelback Ford
04.2024 - Current
Fleet Manager
FedEx Ground
09.2021 - 04.2024
Material Handler
FedEx Express
10.2019 - 06.2021
Dietary Ambassador
Regional Hospital
06.2018 - 06.2019
Operations/Receiving
The Home Depot
08.2016 - 01.2017
Busser
The Mooses Tooth
11.2014 - 02.2015
Sales Associate
PAC-SUN
07.2014 - 11.2014
Cadet
Alaska Military Youth Academy
04.2013 - 08.2013
General Studies - Carpentry, Job Skills, Life coping skills, and small engines
Alaska Military Youth Academy
High School Diploma - general education
East Anchorage High School
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