William Thompson
San Antonio,TX
Overview
12
12
years of professional experience
Work History
Cafe Associate
Life Time Fitness Inc.
San Antonio, TX
04.2021 - Current
- Boosted sales through upselling menu items and promoting daily specials to customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe environment.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared high-quality food and beverages, adhering to recipe guidelines and presentation standards.
Assistant General Manager
Gattispizza
Cedar Park, TX
08.2014 - 03.2021
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Petty Officer Third Class
U.S. Navy Active Duty
San Diego, CA
11.2011 - 08.2014
- Ensured mission readiness by conducting regular equipment maintenance and inventory checks.
- Maintained high levels of safety, enforcing strict adherence to protocols and procedures on-board the ship.
- Demonstrated adaptability, quickly learning new systems and processes when required for specific assignments.
- Gained valuable technical expertise by troubleshooting and repairing complex equipment malfunctions.
Education
Associate of Science - Cyber Defense
Northeast Lakeview College
Universal City, TX12.2023
High School Diploma -
Stoney Point HS
Round Rock, TX05.2010
Skills
- High level of attention to detail
- Conflict resolution and de-escalation
- Dedication to work
- Positive attitude
Accomplishments
Eagle Scout
Timeline
Cafe Associate
Life Time Fitness Inc.
04.2021 - Current
Assistant General Manager
Gattispizza
08.2014 - 03.2021
Petty Officer Third Class
U.S. Navy Active Duty
11.2011 - 08.2014
Associate of Science - Cyber Defense
Northeast Lakeview College
High School Diploma -
Stoney Point HS