Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Thompson

San Antonio,TX

Overview

12
12
years of professional experience

Work History

Cafe Associate

Life Time Fitness Inc.
04.2021 - Current
  • Boosted sales through upselling menu items and promoting daily specials to customers.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe environment.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared high-quality food and beverages, adhering to recipe guidelines and presentation standards.

Assistant General Manager

Gattispizza
08.2014 - 03.2021
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Petty Officer Third Class

U.S. Navy Active Duty
11.2011 - 08.2014
  • Ensured mission readiness by conducting regular equipment maintenance and inventory checks.
  • Maintained high levels of safety, enforcing strict adherence to protocols and procedures on-board the ship.
  • Demonstrated adaptability, quickly learning new systems and processes when required for specific assignments.
  • Gained valuable technical expertise by troubleshooting and repairing complex equipment malfunctions.

Education

Associate of Science - Cyber Defense

Northeast Lakeview College
Universal City, TX
12.2023

High School Diploma -

Stoney Point HS
Round Rock, TX
05.2010

Skills

  • High level of attention to detail
  • Conflict resolution and de-escalation
  • Dedication to work
  • Positive attitude

Accomplishments

    Eagle Scout

Timeline

Cafe Associate

Life Time Fitness Inc.
04.2021 - Current

Assistant General Manager

Gattispizza
08.2014 - 03.2021

Petty Officer Third Class

U.S. Navy Active Duty
11.2011 - 08.2014

Associate of Science - Cyber Defense

Northeast Lakeview College

High School Diploma -

Stoney Point HS

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William Thompson