William Tidwell

• Assist all customers with licensing and tag issues
• Manage daily deposits, money transfers
• Execute Driving tests daily
• Addressing customer issues, disqualifications, clearing records, suspensions, birth certificates, and concealed weapon permits
• Data entry and management
• Inventory supplies for the office

• Ensure company sales and service objectives are met by generating more than $100,000 in sales revenue annually
• Train, and develop new employees
• Resolved complex and sensitive issues for customers who had complaints or escalated matters
• Cross-referenced with other departments and affiliates to ensure sales, billing and collection deadlines were properly negotiated and met to benefit the needs of the customer
• Handled employee questions, customer escalations, and inter/intra departmental inquiries as needed.

• Worked closely with Engineers to maintain factory daily production requirements
• Handled input of engineered renderings into Work Manager System
• Data Processing & programming to help daily production goals
• Hired new employees
• Processed new hire information including Health Ins

& Retirement

• Worked with Payroll & handled disciplinary action for the company
• Worked closely with the IT Director
• Supervised daily backup of company systems
• Data processing & programming.