WILLIAM TOMLINSON
Virginia Beach,VA
Summary
Dynamic logistics and delivery professional with a proven track record at FedEx, excelling in inventory management and workflow optimization. Adept at training teams and enhancing operational efficiency, I leverage effective communication to ensure timely deliveries and client satisfaction. Recognized for achieving significant improvements in delivery performance and customer service standards.
Overview
20
20
years of professional experience
Work History
Logistics & Delivery Associate
FedEx / Vallejo Logistics
Virginia Beach, VA
08.2020 - Current
- Executed daily operations of deliveries and pickups for customers.
- Optimized delivery truck loading according to assigned route and designated stops to ensure timely operations.
- Calculated and executed the most time-efficient delivery route based on a computerized delivery list to ensure all packages are delivered within a committed time.
- Cross-checked daily inventory of packages within delivery truck alongside computer log.
- Perform detailed pre and post-trip evaluations of the delivery truck, focusing on safety and maintenance concerns.
- Trained new delivery drivers, ensuring adherence to company protocols, route efficiency standards, and customer service expectations.
Realtor
KELLER WILLIAMS MIDLOTHIAN
Richmond, VA
07.2016 - 08.2020
- Analyzed real estate market trends, conditions, and activities to develop competitive customized market proposals for clients.
- Converted leads to clients by utilizing CRM software to ensure continuous correspondence via email, phone calls, and text on a daily, weekly, and monthly basis.
- Proficient in contract preparation, negotiation, and market analysis.
- Acquired referral clients and leads from previous clients by implementing customer satisfaction follow-ups.
- Facilitated negotiations between buyer and seller agents to guarantee client satisfaction at transaction completion and encourage repeat business.
Entertainment Coordinator
Self-Employed
Richmond, VA
07.2012 - 07.2016
- Directed and facilitated music entertainment for a variety of occasions and establishments - corporate events, weddings, industry events, and local businesses.
- Facilitated in-person and phone meetings with clients to assess client needs and negotiate contracts.
- Directed advertising and promotion initiatives for local businesses, resulting in 15% to 35% sales growth compared to previous years.
- Assisted in budgeting and resource allocation for entertainment initiatives.
- Managed and procured supplementary equipment to improve customer experience.
Package Delivery Driver
UPS
Richmond, VA
05.2014 - 05.2016
- Executed daily operations of deliveries and pickups for customers.
- Calculated and executed the most time-efficient delivery route based on a computerized delivery list to ensure all packages are delivered within a committed time.
- Cross-checked daily inventory of packages in delivery truck with computer log.
- Documented all package data for outgoing and incoming shipments across commercial and residential sites accurately.
- Maintained and inspected company equipment and packages for any irregularities.
- Notified dispatch and other drivers of any discrepancies in logged inventory in order to ensure continuous delivery efficiency throughout the regional distribution center.
Stock Associate
FOREVER 21
Virginia Beach, VA
04.2009 - 09.2010
- Verified, recorded, and processed incoming shipment.
- Organized inventory in backroom for efficient access and retrieval.
- Coordinated with floor associates in expediting incoming goods, ensuring full stock availability on the sales floor.
- Assisted floor associates with closing duties to prepare store for morning/opening operations.
- Maintained accurate inventory records by regularly performing stock counts and audits.
Head of Food Preparation/ Experienced Line Cook
CHICKS OYSTER BAR
Virginia Beach, VA
03.2005 - 09.2008
- Handled all aspects of daily operations including unloading shipment and processing for inventory and conducted morning operations to ensure continuous productivity throughout the day.
- Headed food preparation and presentation responsibilities in addition to operating several positions within the kitchen.
- Trained new employees on standards of food sanitation and preparation.
- Assisted in inventory management by monitoring stock levels and placing orders.
Education
Bachelor of Science - Environmental Studies
Virginia Commonwealth University
Richmond, VAAssociate of Science - Biology
J. Sargeant Reynolds Community College
Richmond, VASkills
- Inventory Management
- Workflow Optimization
- Multitasking and Organization
- Time Management
- Effective Communication
- Performance Focused
Timeline
Logistics & Delivery Associate
FedEx / Vallejo Logistics
08.2020 - Current
Realtor
KELLER WILLIAMS MIDLOTHIAN
07.2016 - 08.2020
Package Delivery Driver
UPS
05.2014 - 05.2016
Entertainment Coordinator
Self-Employed
07.2012 - 07.2016
Stock Associate
FOREVER 21
04.2009 - 09.2010
Head of Food Preparation/ Experienced Line Cook
CHICKS OYSTER BAR
03.2005 - 09.2008
Bachelor of Science - Environmental Studies
Virginia Commonwealth University
Associate of Science - Biology
J. Sargeant Reynolds Community College
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