William Turcios
Westbury
Summary
Detail-oriented individual with a background in event planning and customer support. Known for effective problem-solving and strong interpersonal skills, dedicated to creating memorable experiences and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Party Host
Empire Adventure Park
Westbury
09.2025 - 05.2026
- Organized seating arrangements, decorations, and food supplies.
- Engaged guests in conversation and activities, fostering a fun and enjoyable atmosphere.
- Assisted guests with inquiries, enhancing overall customer satisfaction.
- Processed customer payments efficiently, ensuring smooth transactions during parties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Team Member
Target
Hicksville
10.2022 - 09.2025
- Resolved customer complaints promptly, achieving customer satisfaction.
- Assisted customers with product inquiries to enhance shopping experience.
- Operated cash registers and handled transactions efficiently and accurately.
- Stocked shelves and organized merchandise to create an appealing store layout.
- Participated in inventory management by counting stock and reporting discrepancies.
Team Member
Cava Grill
Westbury
05.2022 - 09.2022
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Facilitated food line service to ensure fast and accurate meal delivery. at a good pace in order to keep our satisfaction standard high.
- Operated cash registers, ensuring accurate and efficient transaction processing.
Education
Associate of Applied Science - Health Sciences
Nassau Community College
Garden City, NY05-2027
High School Diploma -
Westbury High School
New York06-2024
Skills
- Party coordination and event planning
- Event coordination
- Food service management
- Beverage service expertise
- Cash handling and reconciliation
- Customer service and support
- Conflict resolution strategies
- Multitasking efficiency
- Resourceful problem solving
- Communication skills
- Networking abilities
- Cleanup coordination
Languages
English
Professional
Spanish
Professional
Timeline
Party Host
Empire Adventure Park
09.2025 - 05.2026
Team Member
Target
10.2022 - 09.2025
Team Member
Cava Grill
05.2022 - 09.2022
Associate of Applied Science - Health Sciences
Nassau Community College
High School Diploma -
Westbury High School