William Uberti
Lookout Mountain,GA
Summary
Dynamic associate professional with experience at a fast-paced McLemore Golf Club, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and resolve conflicts, encouraging a collaborative team environment. Skilled in versatility of work, consistently bringing a good attitude for the team to achieve exceptional results, while maintaining attention to detail.
Overview
1
1
year of professional experience
Work History
Outside Staff Supervisor
Mclemore Golf Club (Valor Hospitality)
Rising Fawn, GA
04.2025 - Current
- Supervised daily operations in a fast-paced golf club environment.
- Assisted in scheduling shifts to optimize workforce efficiency and coverage.
- Communicated with management regarding operational needs and team concerns.
- Provided leadership support by motivating team members to achieve desired results while encouraging collaboration among departments.
- Resolved conflicts between personnel by listening to grievances, identifying causes of disputes and implementing corrective actions as necessary.
Pro Shop Attendant
Mclemore Golf Club (Valor Hospitality)
Rising Fawn, GA
01.2025 - 04.2025
- Provided excellent customer service by answering questions and addressing concerns.
- Stocked shelves with golf supplies and maintained a clean shopping environment.
- Scheduled tee times and managed bookings for golf courses effectively.
- Balanced daily tills at the end of each closing shift to ensure the accuracy of cash register totals.
- Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
Cart Barn Attendant
Mclemore Golf Club (Valor Hospitality)
Rising Fawn, GA
08.2024 - 01.2025
- Maintained cleanliness and organization of golf carts for guest satisfaction.
- Assisted golfers with loading and unloading bags and equipment.
- Informed guests about club amenities and golf course rules effectively.
- Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
- Assisted in the opening and closing procedures of the facility, including securing carts.
Education
High School Diploma -
Elk County Catholic High School
Saint Marys, PA05-2020
Skills
- Customer service
- Team leadership
- Operational efficiency
- Problem solving
- Shift scheduling
- Cash handling
- Attention to detail
- Employee motivation
- Team building
Affiliations
- Avid golfer and fisherman
- Big Football and basketball fan
Accomplishments
- January 2025 Hotelitarian of the month Valor Hospitalities at Mclemore Club (Golf Department)
Timeline
Outside Staff Supervisor
Mclemore Golf Club (Valor Hospitality)
04.2025 - Current
Pro Shop Attendant
Mclemore Golf Club (Valor Hospitality)
01.2025 - 04.2025
Cart Barn Attendant
Mclemore Golf Club (Valor Hospitality)
08.2024 - 01.2025
High School Diploma -
Elk County Catholic High School
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