Professional with proven success in managing client relationships and achieving sales goals. Demonstrated ability to sell memberships to previous and potential clients. Accomplished in managing memberships for over 100 clients. Strong teamwork skills, and commitment to exceptional client service. Consistently meets and exceeds performance targets in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Performance Coach, Lead site coordinator
Powerstrength Training Systems
Grand Rapids, Michigan
05.2017 - 09.2025
Performance Coach Duties:
Establish and nurture long-term professional relationships with clients.
Conducted consultations with potential clients and prescribed optimal membership plans based on specific needs
Collaborated with individuals to outline goals and developed actionable plans for achievement
Guided potential hires throughout internship process, providing coaching and evaluating performance on internship material
Managed youth coordination and athlete duties, providing insights on membership classifications, attendance rates, cancellations, and new clientele to enhance operational effectiveness.
Executed targeted outreach via email and calls to re-engage lapsed clients and boost membership retention.
Managed performance testing for high school and collegiate athletes, including organization of testing metrics to track progress and drafting individual progress reports.
Lead coach for all athletes and youth training at our location.
Designed and led performance training for Sluggers academy, providing progress updates to owners and promoting membership options to enhance participant engagement.
Conducted personalized training sessions for youth, collegiate athletes, and adults.
Led small group training to enhance athletic performance across various skill levels.
Directed and coordinated team for facility cleaning and maintenance.
Oversaw stocking of merchandise, supplements, and cleaning supplies.
Oversaw site coordination tasks to ensure effective program management.
Collaborated with East Grand Rapids Athletic Director on scheduling, tracking attendance, and monitoring team progress to ensure program alignment and success.
Implemented outreach strategies to increase membership enrollment for PowerStrength.
Program and conduct comprehensive afterschool training programs across all sports at EGR.
Consult with coaches to guarantee effective training plans for athletes.