William Velez Keane

• Oversaw daily operations of facilities in a healthcare environment.
• Managed maintenance schedules for equipment and building infrastructure, ensuring operational readiness and compliance.
• Coordinated safety inspections and compliance with health regulations.

improve Patient satisfaction scores year over year. Trained and developed faculty on understanding healthcare drivers to include quality, safety, care and financial development.

• Collaborated with vendors for service contracts and supplies procurement.
• Conducted regular assessments of facilities to identify improvement areas.
• Analyzed data collected during monthly walkthroughs conducted by Facility Managers across multiple locations.
• Ensured compliance with safety regulations in all areas of the facility.
• Worked closely with IT staff members on infrastructure upgrades designed to improve overall system performance.
• Developed and implemented facility maintenance plans, ensuring proper upkeep of buildings and grounds.
• Provided technical guidance regarding various aspects of facility management such as ADA requirements or fire prevention codes.
• Conducted regular inspections of building interiors and exteriors to identify potential safety hazards or maintenance issues requiring attention.

• Led engineering teams to design innovative rehabilitation solutions.
• Developed and implemented engineering protocols for safety and efficiency.
• Managed project timelines and resource allocation for engineering initiatives.
• Facilitated training sessions for staff on new engineering technologies.
• Collaborated with healthcare professionals to ensure regulatory compliance.

• Managed daily operations to ensure efficient patient care delivery.
• Oversaw staff scheduling and resource allocation for optimal workflow.
• Developed and implemented operational policies to enhance service quality.
• Coordinated training sessions for new employees on hospital protocols.

• Northeast Division

• Oversaw daily operations of environmental services department at healthcare facility.
• Collaborated with healthcare teams to address specific environmental needs promptly.
• Developed training materials for ongoing staff education and skill enhancement.
• Established policies and procedures for safe storage, transport, and disposal of hazardous materials, enhancing compliance and safety protocols.
• Performed regular inspections of site operations, ensuring adherence to safety standards and identifying areas for improvement.
• Provided training to staff on proper handling of hazardous materials as well as safety procedures.
• Identified potential risks and developed strategies for mitigating those risks.
• Monitored trends in environmental regulation changes at both state and federal levels.
• Increased Press Ganey scores through targeted training initiatives focused on achieving specific HCAPHS outcomes.

• Managed daily operations of environmental services team at healthcare facility.
• Developed and implemented cleaning protocols that enhanced safety and hygiene in patient care areas.
• Trained staff on safety standards and infection control procedures.
• Coordinated waste management and recycling initiatives that reduced environmental impact and promoted sustainability throughout the hospital.
• Coordinated waste management and recycling initiatives throughout the hospital.
• Conducted regular inspections to ensure compliance with cleanliness standards.
• Performed research to identify new technologies that could improve operational efficiency while reducing environmental impacts.
• Improved Press Ganey scores year over year by creating targeted training programs focused on achieving stronger HCAPHS outcomes.