Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WILLIAM VITALEC

GRAPEVINE,TX

Summary

Proven leader and technical innovator at Infor, adept in AWS and PowerShell, excelled in automating server builds and leading cloud operations. Recognized for mentoring a team of 18, ensuring professional growth. Achieved top instructor ranking, demonstrating exceptional teaching and technical skills. Enhanced system performance and scalability, showcasing a results-driven approach and problem-solving prowess.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Adjunct Instructor

Herzing University Online
04.2011 - Current
  • Developed and instructed courses in Windows, Linux, and MAC OS management
  • Ranked number 1 of 31 instructors in 2012

Sr. Cloud Operations Manager

Infor
Irving, TX
09.2019 - 07.2024
  • Lead a team of 18 Cloud Operations Engineers across US and international locations
  • Subject Matter Expert (SME) for AWS infrastructure, overseeing services and processes
  • Develop and mentor team members, ensuring professional growth and skills enhancement
  • Collaborate with executives and key stakeholders for global organizational initiatives
  • Plan and implement company projects, ensuring timely delivery and budget adherence
  • Conduct security audits and maintain compliance with PCI, HIPAA, and ISO 27001 standards

Senior DevOps Engineer

Infor
Irving, TX
03.2015 - 09.2019
  • Automated server builds and maintenance using PowerShell scripting in AWS
  • Migrated servers and applications to AWS, optimizing performance and scalability
  • Deployed and configured IIS, automated upgrades, and patching
  • Utilized AWS services including CloudFormation, CodeDeploy, S3, Route 53, and CloudWatch
  • Managed security policies and roles using AWS IAM
  • Implemented monitoring and alert systems using SumoLogic and PagerDuty

Adjunct Instructor – Part Time Online

ECPI University Online
09.2010 - 03.2018
  • Taught file system management for Windows, Linux, and MAC OS
  • Provided instruction on Office applications, virtualization, and web development
  • Rated highest in instructor effectiveness in 2012

Systems Engineer

RealPage Inc.
Carrollton, TX
03.2013 - 03.2015
  • Planned and implemented virtualization architecture for Windows Server environments
  • Tuned performance for SQL Server, ensuring high availability and disaster recovery
  • Developed network monitoring systems using SolarWinds and VMware servers
  • Automated server deployment and monitoring using SCCM
  • Designed and deployed ITIL service and incident management systems

Systems Engineer

Terremark Worldwide
Irving, TX
02.2008 - 12.2012
  • Monitored network environments using SolarWinds NPM
  • Managed SQL servers, providing support for applications and reporting
  • Developed automation scripts using TSQL and PowerShell
  • Maintained McAfee ePolicy Orchestrator for a global enterprise environment
  • Administered VMware vSphere, managing virtual labs and production environments

Adjunct Instructor

Westwood College Online
10.2006 - 10.2010
  • Instructed courses on SQL, Office applications, and business management tools
  • Awarded Distinguished Instructor in October 2009

Implementation Consultant

Lyceum Business Services
Plano, TX
09.2007 - 03.2008
  • Supported Oracle and SQL databases, providing security and QA testing
  • Managed network security through McAfee Security Center

Technical Support Analyst

Coremetrics
Southlake, TX
09.2006 - 09.2007
  • Supported IBM clients using DB2, VI Editor, and various SQL environments
  • Managed server operating systems and security configurations

System and Network Installer

Siemens
Arlington, TX
03.2005 - 07.2006
  • Installed and configured Cisco networks for USPS nationwide
  • Managed network and operating systems for AIX/UNIX servers

Network Tutor

Westwood College Online
09.2002 - 12.2004
  • Assisted students with troubleshooting and network administration
  • Improved student grades by 20% through effective tutoring

Construction Electrician Seabee

United States Navy
Port Hueneme, CA
08.1989 - 07.1997
  • Deployed to multiple locations, receiving commendations for cost-saving measures
  • Led a team of 10 personnel during overseas deployments

Education

Master of Science - Information Security (Computer Science)

Capella University
12.2006

Bachelor of Science - Information Systems Security (Computer Science)

Westwood College
12.2004

Skills

  • Microsoft Windows
  • Windows Server
  • RHEL
  • CentOS
  • AWS
  • SolarWinds
  • Nagios
  • NetiQ
  • SiteScope
  • McAfee ePO
  • Norton
  • Microsoft Office
  • Docker
  • Stash
  • Git
  • SumoLogic
  • ServiceNow
  • Grafana
  • Terraform
  • Python
  • SQL
  • Windows PowerShell

Certification

  • AWS Certified Developer
  • AWS Certified Data Engineer
  • CompTIA Cloud Computing Essentials Professional
  • SCP – SolarWinds Certified Professional
  • MCP – Microsoft Certified Professional
  • MCTS – 2008 R2 Virtualization Administrator
  • MCITP – 2008 Server
  • CS-SNRS – Securing Networks with Cisco Routers and Switches
  • ITIL v3 Foundations

Timeline

Sr. Cloud Operations Manager

Infor
09.2019 - 07.2024

Senior DevOps Engineer

Infor
03.2015 - 09.2019

Systems Engineer

RealPage Inc.
03.2013 - 03.2015

Adjunct Instructor

Herzing University Online
04.2011 - Current

Adjunct Instructor – Part Time Online

ECPI University Online
09.2010 - 03.2018

Systems Engineer

Terremark Worldwide
02.2008 - 12.2012

Implementation Consultant

Lyceum Business Services
09.2007 - 03.2008

Adjunct Instructor

Westwood College Online
10.2006 - 10.2010

Technical Support Analyst

Coremetrics
09.2006 - 09.2007

System and Network Installer

Siemens
03.2005 - 07.2006

Network Tutor

Westwood College Online
09.2002 - 12.2004

Construction Electrician Seabee

United States Navy
08.1989 - 07.1997

Master of Science - Information Security (Computer Science)

Capella University

Bachelor of Science - Information Systems Security (Computer Science)

Westwood College

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WILLIAM VITALEC