Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
William Wanket II

William Wanket II

Grants Pass,OR

Summary

Dynamic professional with extensive experience in customer service and loss prevention at Payless Supermarket. Proven ability to enhance customer satisfaction through strong teamwork and effective communication. Skilled in theft prevention and CCTV monitoring, successfully minimizing losses while maintaining a safe shopping environment. Committed to fostering a positive workplace culture and achieving operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Taco Bell
03.2025 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Prepared food orders, cooking on grill and operating fry station.

Maintenance Crew Member

U.S. Brokers Llc
02.2025 - Current
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.

Merchandiser

MidPac Distributors
02.2024 - 09.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Loss Prevention Supervisor

Payless Supermarket
01.2023 - 01.2024
  • Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
  • Installed and maintained covert security equipment.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Monitored paperwork procedures to prevent error-related losses.
  • Expedited resolution of internal theft cases by conducting thorough interviews with employees involved in incidents under investigation.
  • Evaluated the effectiveness of existing loss prevention measures regularly, making adjustments as needed based on evolving risks.
  • Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
  • Assessed store layouts for vulnerabilities in asset protection design, recommending alterations to reduce opportunities for theft or damage.
  • Coordinated closely with external vendors to ensure proper security measures were implemented during special events or promotions at the store location.
  • Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.
  • Investigated incidents of theft or fraud thoroughly, collecting evidence and preparing case summaries for legal proceedings.
  • Maintained a safe shopping environment for customers by monitoring surveillance systems and addressing potential hazards promptly.
  • Trained staff on loss prevention tactics and company procedures.
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Observed video surveillance systems for prompt emergency response.

Education

Aiea High School/ Marianas High School
Honolulu, HI/ Saipan
06.2004

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Food preparation
  • Food presentation
  • Theft prevention
  • CCTV monitoring
  • Incident reporting
  • Property patrol
  • Customer service
  • Security training
  • Shoplifter apprehension

Certification

  • Area of certification Training - Practical and Tactical Handcuffing(PATH)
  • Area of certification Training -Personal Protection Baton Tactics(PPBT)
  • Area of certification Training - Oleoresin Capsicum Aerosol Training(OCAT)

Timeline

Restaurant Team Member

Taco Bell
03.2025 - Current

Maintenance Crew Member

U.S. Brokers Llc
02.2025 - Current

Merchandiser

MidPac Distributors
02.2024 - 09.2024

Loss Prevention Supervisor

Payless Supermarket
01.2023 - 01.2024

Aiea High School/ Marianas High School

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William Wanket II