William Weiss
Leesburg,FL
Summary
Responsible customer service representative offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
10
10
years of professional experience
Work History
Kitchen Team Member
Lilly's Super Subs
01.2018 - 01.2024
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Plated hot meals and salads in aesthetically pleasing arrangements.
Delicatessen Assistant
Village Heros
03.2014 - 02.2016
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Mastered use of various equipment such as meat slicers, scales, and wrapping machines for efficient service delivery.
Education
Associate of Arts - Environmental Science
Nassau Community College
Garden City, NY06.2012
Adelphi University
Garden City, NY05.2017
Skills
- Leadership Qualities
- Knife handling skills
- Food storage practices
- Kitchen Cleaning and Maintenance
- Punctual and Reliable
Timeline
Kitchen Team Member
Lilly's Super Subs
01.2018 - 01.2024
Delicatessen Assistant
Village Heros
03.2014 - 02.2016
Associate of Arts - Environmental Science
Nassau Community College
Adelphi University
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