William Whaley
Johns Island,SC
Summary
Proven leader in optimizing financial outcomes and enhancing operational efficiency, with a track record of spearheading vendor contract negotiations to secure millions in savings. Excels in process improvement, adept at leading teams across time zones to exceed client satisfaction goals. Skilled in decision-making and organization, consistently driving business process optimization.
Overview
7
7
years of professional experience
Work History
Vendor Operations Manager
SIB Fixed Cost Reduction
Charleston, SC
04.2019 - Current
- Successfully negotiate vendor contracts, leading to millions in client savings while maintaining service quality
- Identifies cost reduction opportunities and optimizes vendor agreements to improve financial outcomes
- Spearheads the standardization of vendor management processes, improving efficiency, reducing errors, and ensuring compliance
- Leads and manages a team of offshore employees, ensuring seamless operations across multiple time zones
- Thrives in a high-pressure, fast-paced environment, delivering results under tight deadlines
Financial Services Officer
Miller Motte Technical College
North Charleston, SC
08.2018 - 04.2019
- Managed business finances, including paying vendors and suppliers for products services rendered
- Controlled inventory levels and ensured the proper receiving of inventory items
- Assisted students with questions and documents regarding financial aid and made sure they were packaged promptly
- Recorded and prepared all cash receipts for bank deposits
Admissions Representative
Miller Motte Technical College
North Charleston, SC
10.2017 - 08.2018
- Supported recruitment and enrollment activities
- Conducted interviews and built relationships with prospective graduate enrollees
- Conducted outbound calls to generate leads and set up appointments to build relationships
- Gave compliant outcome-oriented school and career information
Education
Master of Business Administration -
The Citadel
Charleston, SC05.2020
Bachelor of Science - Business Administration
State University of New York (SUNY) College At Oswego
Oswego, NY05.2017
Skills
- Salesforce
- Microsoft Office
- Cost analysis
- Process improvement
- Vendor contract negotiation
- Decision-making
- Organization and time management
- Client satisfaction-driven
- Cross-selling and upselling
- Business process optimization
- Workflow optimization
- Problem-solving
Timeline
Vendor Operations Manager
SIB Fixed Cost Reduction
04.2019 - Current
Financial Services Officer
Miller Motte Technical College
08.2018 - 04.2019
Admissions Representative
Miller Motte Technical College
10.2017 - 08.2018
Master of Business Administration -
The Citadel
Bachelor of Science - Business Administration
State University of New York (SUNY) College At Oswego
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