William Wheaton
Fort Mill,SC
Summary
Dependable professional with strong leadership in group settings, skilled in conflict resolution and decision-making under pressure. Committed to enhancing customer satisfaction and supporting team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Capriotti's
Fort Mill, SC
06.2021 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance overall dining experience.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure timely order fulfillment.
- Adhered to food safety and hygiene standards during daily operations.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/Self Checkout Attendant
Harris Teeter
Fort Mill, SC
05.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash register area, ensuring accuracy in cash handling and drawer reconciliation.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline checkout processes during peak hours, improving efficiency.
Cashier
Panera Bread
Fort Mill, SC
05.2023 - 10.2024
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Supported promotional initiatives by effectively communicating menu specials to customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Catering Server
Undergrads
Charlotte, NC
10.2021 - 12.2024
- Delivered exceptional customer service during events, ensuring guest satisfaction and timely service.
- Set up and dismantled event spaces, adhering to safety and organizational standards.
- Coordinated with kitchen staff to ensure accurate food presentation and service flow.
- Trained new servers on menu details, service protocols, and best practices for efficiency.
Undergraduate Research Assistant
Winthrop University
Rock Hill, SC
05.2025 - 10.2025
- Conducted literature reviews to support ongoing research projects and enhance knowledge base.
- Assisted in data collection and analysis using statistical software to ensure accuracy of results.
- Developed and maintained detailed documentation for experiments, facilitating reproducibility and compliance.
- Collaborated with faculty and peers on project design, contributing ideas to improve research methodologies.
- Presented findings at departmental meetings, enhancing visibility of research initiatives and encouraging feedback.
Education
High School Diploma -
Catawba Ridge High School
Fort Mill, SC06-2024
Bachelor of Science - Biology - PreMed
Winthrop University
Rock Hill, SC05-2028
Skills
- Leadership in group settings
- Supervision of children or groups
- Safety awareness and enforcement of rules
- Decision-making under pressure
- Dependability / punctuality
- Conflict resolution
- CPR / First Aid certification
Certification
CPR Certification
Timeline
Undergraduate Research Assistant
Winthrop University
05.2025 - 10.2025
Cashier
Panera Bread
05.2023 - 10.2024
Cashier/Self Checkout Attendant
Harris Teeter
05.2022 - 03.2023
Catering Server
Undergrads
10.2021 - 12.2024
Cashier
Capriotti's
06.2021 - 02.2022
High School Diploma -
Catawba Ridge High School
Bachelor of Science - Biology - PreMed
Winthrop University