William Wiesendanger
White Settlement,TX
Summary
Dynamic Night Manager with proven expertise at QuikTrip in enhancing operational efficiency and customer satisfaction. Skilled in inventory monitoring and people management, I successfully implemented procedures that improved stock accuracy and resolved customer complaints effectively. Committed to maintaining safety standards while optimizing team performance in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Night Manager
QuikTrip
03.2019 - 05.2025
- Oversaw nightly store operations, ensuring compliance with safety and quality standards.
- Managed team performance, providing training and support to enhance service efficiency.
- Developed and implemented operational procedures to improve inventory management accuracy.
- Coordinated shift schedules, optimizing labor resources for peak business hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
Stocker
Dollar General
04.2018 - 03.2019
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Monitored inventory levels, assisting in timely restocking to minimize disruptions.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
Alvord High School
Alvord, TXSkills
- Security awareness
- People management
- Reservations management
- Customer complaint resolution
- Warehouse organization
- Inventory monitoring
Best of the Best 2022
The store team and I won the award best of the best for the best store in the DFW division. Our scores, store cleaniness, and customer hospitality is what stood out from the rest.
Timeline
Night Manager
QuikTrip
03.2019 - 05.2025
Stocker
Dollar General
04.2018 - 03.2019
Alvord High School
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