William Wilson
Information Technology
Charleston,SC
Summary
Observant IT support specialist dedicated to resolving technical issues efficiently and ensuring smooth system operations. Combines practical approach with strong problem-solving skills to address hardware and software challenges, delivering reliable and effective solutions in high-pressure environments.
Overview
8
8
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Merchandiser
Quality Beverage
11.2019 - Current
- Efficiently managed the delivery and stocking of products, ensuring timely and accurate inventory placement in retail environments
- Collaborated closely with warehouse supervisors to streamline order management and develop strategic product displays that maximized sales
- Demonstrated excellent communication and interpersonal skills in order to effectively collaborate with clients and colleagues.
- Successfully managed multiple tasks simultaneously while meeting tight deadlines.
IT Intern
NorthStar Personalized Computers
05.2024 - 08.2024
- Observant IT support specialist dedicated to resolving technical issues efficiently and ensuring smooth system operations.
- Combines practical approach with strong problem-solving skills to address hardware and software challenges, delivering reliable and effective solutions in high-pressure environments.
Summer Engineering Intern
Banks Construction
05.2023 - 08.2023
Leadership Assistant
Threat Management Group
05.2021 - 07.2021
IT Volunteer
VA Hospital Charleston
05.2017 - 07.2017
- Volunteered over 50 hours assisting the IT department in setting up new computers for hospital personnel, ensuring smooth operations and technological support
- Contributed to the enhancement of IT infrastructure, directly impacting the efficiency of healthcare services for veterans.
Education
Bachelor of Science - Integrated Information Technology
University of South Carolina
05-2025
Skills
Python
Troubleshooting and Diagnostics
Time management
Windows
Analytical skills
Communication skills
Leadership skills
Team collaboration
Hardware installation
Technical support
Timeline
IT Intern
NorthStar Personalized Computers
05.2024 - 08.2024
Summer Engineering Intern
Banks Construction
05.2023 - 08.2023
Leadership Assistant
Threat Management Group
05.2021 - 07.2021
Sales Merchandiser
Quality Beverage
11.2019 - Current
IT Volunteer
VA Hospital Charleston
05.2017 - 07.2017
Bachelor of Science - Integrated Information Technology
University of South Carolina
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