WILLIAM WOOD
Slidell
Summary
Experienced retired police sergeant with a solid background in law enforcement and public safety spanning 25 and 30 years, respectively. Proficient in conducting thorough investigations, implementing effective physical security measures, managing personnel, and leading incident command operations. Collaborated with various state and federal agencies on sensitive investigations. Supervised the Technical Investigations Unit and played a pivotal role in the development of the department's Real Time Crime Center. Also served as a Supervisor of the IT department for the New Orleans Real Time Crime Center, overseeing surveillance cameras and video management systems. Leveraging extensive knowledge gained as an RSM and work history, possesses comprehensive expertise in physical security cameras and equipment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Regional Account Manager
Avexon
05.2024 - 10.2024
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
Regional Sales Manager
Axis Communications
07.2022 - 05.2024
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
IT Supervisor
City Of New Orleans, Real Time Crime Center
12.2017 - 07.2022
- Manage IT division which is responsible for over 600 Axis City owned cameras and equipment and oversee another 600 Federated private cameras.
- Program and network RTCC Axis IP Cameras, and 2N readers.
- Manage RTCC Video management system. 12 servers and over a petabyte of storage.
- Supervise team of IT Specialists responsible for constructing camera boxes, installing and maintaining City's cameras, card entry system and computers.
- Oversee RTCC projects such as camera installations, LPR projects
- Work with vendors such as Axis, Genetec, Motorola and Cox Communications to ensure good relations and customer service.
- Gather quotes and purchases for future projects.
Retired Police Sergeant
Elgin Police Department
08.1992 - 08.2017
- Retired Police Sergeant in charge of the City's Technical Investigations Unit.
- Responsible for overseeing the City's Real Time Crime Center which deployed of 100 city cameras.
- Responsible for the programming, networking and troubleshooting of all city cameras and equipment.
- Axis Certified Professional since 2015. Also certified in Genetec VMS, Motorola Command Central Aware and Video Networking.
- Responsible for the Units budget and procurement of the Units cameras and needed equipment.
Education
Associate of Applied Science - Law Enforcement
Harper College
1988
Skills
- Surveillance systems
- Video Management Systems
- Physical Security
- Personnel Management
- Investigation techniques
- Administrative Management
- Team building
- Risk Assessment
- Employee Relations
- Incident Response
- Policy Development
- Information Technology
Certification
- Axis Certified Professional since 2016
- Genetec Certified Professional
- Ubiquiti Certifed Broadband Wireless Admin
- Motorola Command Central Aware Admin
- Ninja One Cyber Security Certification
Timeline
Regional Account Manager
Avexon
05.2024 - 10.2024
Regional Sales Manager
Axis Communications
07.2022 - 05.2024
IT Supervisor
City Of New Orleans, Real Time Crime Center
12.2017 - 07.2022
Retired Police Sergeant
Elgin Police Department
08.1992 - 08.2017
Associate of Applied Science - Law Enforcement
Harper College
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