Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

William Yao

Orlando,FL

Summary

Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.


Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tutor

LessonGuru
05.2022 - Current
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Cook

Calaway Park
05.2022 - 09.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Sales Associate

Barbecues Galore
03.2019 - 09.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL
04.2025

Skills

  • Group Tutoring
  • Homework Assistance
  • Reading Comprehension
  • Skills Development
  • Progress Reporting
  • Learning Techniques
  • Problem-Solving Skills
  • Technology Integration

Accomplishments

Assisted in the starting of Studio Figura Canada

Principal Timpanist on the Sir Winston Churchill High School Symphonic Band

Certification

Certificate in the Royal Conservatory of Music at level 10 for Theory, History and Piano

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Tutor

LessonGuru
05.2022 - Current

Cook

Calaway Park
05.2022 - 09.2022

Sales Associate

Barbecues Galore
03.2019 - 09.2021

Associate of Arts - Psychology

Valencia College

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William Yao