Ellucian Advance Web
William Yates
Information Technology
Palmdale,CA
Summary
Experienced Analyst Programmer with a proven track record in crafting innovative solutions and driving successful application development projects from conception to implementation. Skilled in translating complex business requirements into efficient, user-centric applications that elevate operational efficiency and enhance user experiences.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
Analyst/Programmer (Expert Level)
California State University San Bernardino
02.2021 - Current
- Work closely with end-users to assess existing business workflows, identify areas for enhancement, and translate user requirements into intuitive systems and processes
- Collaborate with cross-functional teams and subject matter experts to drive successful project completion and client satisfaction
- Maintain existing applications and design and deliver new applications
- Continuously update technical skills through self-directed learning opportunities, staying current with industry trends and best practices
Project Management Liaison
California State University, San Bernardino
10.2018 - Current
- Generate and share communication materials and strategies with department leadership and provide updates on all project statuses, including those that impact their department
- Work collaboratively with other PM liaisons and share ideas, best practices, and solutions for communications related to division-wide projects
- Coordinate events and meetings with internal and external stakeholders to better understand needs and address concerns
- Develop effective improvement plans in alignment with both campus and ITS Goals and Objectives
Analyst/Programmer (Career Level)
California State University, San Bernardino
02.2001 - 01.2021
- Worked closely with end-users to translate business requirements to technical solutions
- Created routine to complex reports, data extractions, and data/system interfaces from campus systems that cannot be met by current end-user reporting solutions
- Made recommendations to end-users/departments on most up-to-date software/technical solutions
- Reviewed release notes for database and application upgrades and patches
- Investigated all system updates for technical changes that affect supported software, data integrity, or system processing effectiveness
- Resolved support issues and provide solutions to functional team
Analyst/Programmer (Foundation Level)
California State University, San Bernardino
11.1998 - 02.2001
- Designed, developed, implemented, and maintained enterprise application systems, working with end users and staff
- Coordinated plans to test program modifications for Year 2000 project and prepared documentation
- Assisted with workflow process identification and migrating programs into production
- Provided technical support for variety of administrative systems and campus departments
Education
MBA - Business Administration-Information Management
California State University, San Bernardino
San Bernardino, CA 05.2001 -
Bachelor of Arts - Administration-Information Management
California State University, San Bernardino
San Bernardino, CA 05.2001 -
Skills
Requirements Gathering
undefinedSoftware
PeopleSoft Campus Solutions
Event Management System (EMS)
Class Climate
Smartsheet
Wrike
Tableau Desktop
Crystal Reports
Initium Software
PL/SQL Developer
Advance Configuration Utility
Certification
Prosci Certified Change Practitioner
Timeline
Analyst/Programmer (Expert Level)
California State University San Bernardino
02.2021 - Current
Project Management Liaison
California State University, San Bernardino
10.2018 - Current
MBA - Business Administration-Information Management
California State University, San Bernardino
05.2001 -
Bachelor of Arts - Administration-Information Management
California State University, San Bernardino
05.2001 -
Analyst/Programmer (Career Level)
California State University, San Bernardino
02.2001 - 01.2021
Analyst/Programmer (Foundation Level)
California State University, San Bernardino
11.1998 - 02.2001
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