Ellucian Advance Web
William Yates
Information Technology
Palmdale,CA
Summary
Experienced Analyst Programmer with a proven track record in crafting innovative solutions and driving successful application development projects from conception to implementation. Skilled in translating complex business requirements into efficient, user-centric applications that elevate operational efficiency and enhance user experiences.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
Analyst/Programmer (Expert Level)
California State University San Bernardino
02.2021 - Current
- Work closely with end-users to assess existing business workflows, identify areas for enhancement, and translate user requirements into intuitive systems and processes
- Collaborate with cross-functional teams and subject matter experts to drive successful project completion and client satisfaction
- Maintain existing applications and design and deliver new applications
- Continuously update technical skills through self-directed learning opportunities, staying current with industry trends and best practices
Project Management Liaison
California State University, San Bernardino
10.2018 - Current
- Generate and share communication materials and strategies with department leadership and provide updates on all project statuses, including those that impact their department
- Work collaboratively with other PM liaisons and share ideas, best practices, and solutions for communications related to division-wide projects
- Coordinate events and meetings with internal and external stakeholders to better understand needs and address concerns
- Develop effective improvement plans in alignment with both campus and ITS Goals and Objectives
Analyst/Programmer (Career Level)
California State University, San Bernardino
02.2001 - 01.2021
- Worked closely with end-users to translate business requirements to technical solutions
- Created routine to complex reports, data extractions, and data/system interfaces from campus systems that cannot be met by current end-user reporting solutions
- Made recommendations to end-users/departments on most up-to-date software/technical solutions
- Reviewed release notes for database and application upgrades and patches
- Investigated all system updates for technical changes that affect supported software, data integrity, or system processing effectiveness
- Resolved support issues and provide solutions to functional team
Analyst/Programmer (Foundation Level)
California State University, San Bernardino
11.1998 - 02.2001
- Designed, developed, implemented, and maintained enterprise application systems, working with end users and staff
- Coordinated plans to test program modifications for Year 2000 project and prepared documentation
- Assisted with workflow process identification and migrating programs into production
- Provided technical support for variety of administrative systems and campus departments
Education
MBA - Business Administration-Information Management
California State University, San Bernardino
San Bernardino, CA 05.2001 -
Bachelor of Arts - Administration-Information Management
California State University, San Bernardino
San Bernardino, CA 05.2001 -
Skills
Requirements Gathering
Analytical Skills
Problem-Solving
Software Application Testing
Business Intelligence
Databases: Oracle, MySQL
Structured Query Language
Data Migration
Report writing skills
Teamwork and Collaboration
Project Coordination
Microsoft Office proficiency
Software
PeopleSoft Campus Solutions
Event Management System (EMS)
Class Climate
Smartsheet
Wrike
Tableau Desktop
Crystal Reports
Initium Software
PL/SQL Developer
Advance Configuration Utility
Certification
Prosci Certified Change Practitioner
Timeline
Analyst/Programmer (Expert Level)
California State University San Bernardino
02.2021 - Current
Project Management Liaison
California State University, San Bernardino
10.2018 - Current
MBA - Business Administration-Information Management
California State University, San Bernardino
05.2001 -
Bachelor of Arts - Administration-Information Management
California State University, San Bernardino
05.2001 -
Analyst/Programmer (Career Level)
California State University, San Bernardino
02.2001 - 01.2021
Analyst/Programmer (Foundation Level)
California State University, San Bernardino
11.1998 - 02.2001